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I have an iPhone apple 6 Can I recover an incoming text I…

Customer Question
I have an iPhone...

I have an iPhone apple 6 Can I recover an incoming text I deleted a few days ago .

Technician's Assistant: Do you have a backup set up on iTunes or iCloud?

Yes

Technician's Assistant: How long ago were your files deleted?

Within last 5 or 6 days Just one message Name Liz Holloway Wellington

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No that’s all

Submitted: 3 months ago.Category: Mac
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Answered in 3 minutes by:
3/31/2018
Mac Support Specialist: Eric Ewing, IT Pro replied 3 months ago
Eric Ewing
Eric Ewing, IT Pro
Category: Mac
Satisfied Customers: 415
Experience: I have been working in Technology since 1997, and have a special affinity for Apple devices.
Verified

Hi! I'm Eric, a Mac expert who's been paired with you through JustAnswer.com. I'm reviewing your question now, and will return w/ an answer soon!

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Customer reply replied 3 months ago
Ok thanks
Customer reply replied 3 months ago
Can’t afford $59
Customer reply replied 3 months ago
It’s onlt the one question I have
Mac Support Specialist: Eric Ewing, IT Pro replied 3 months ago

Hello! There is a very good chance this is possible, but will require erasing your iPhone and then restoring it from a backup dated BEFORE you deleted the text thread.

To give this a shot:

  1. On your iPhone, go to Settings > General > Software Update. If a newer version of iOS is available, follow the onscreen instructions to download and install it.

  2. Make sure you have a recent backup to restore from. Go to Settings > [your name] > iCloud > Storage > Manage Storage (or Settings > iCloud > Storage > Manage Storage), then tap a device listed under Backups to see the date and size of its latest backup.

  3. Go to Settings > General > Reset, then tap “Erase all content and settings.”

  4. When the iPhone powers on again, follow the on-screen instruction to start setting up the device.
  5. When you get to "App & Data" screen, choose “Restore from iCloud Backup," then sign in to iCloud.
  6. Proceed to “Choose backup,” then choose from a list of available backups in iCloud.

Once your iPhone restores to the iCloud backup you chose, your text thread should be back on your iPhone!

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Customer reply replied 3 months ago
Please tell me how to retrieve texts deleted in the last week
I do not want a free trial or anything else
Customer reply replied 3 months ago
Can you tell me how to find a deleted text ?
Customer reply replied 3 months ago
You can email me instructions to***@******.*** no need to phone
Customer reply replied 3 months ago
The text was from Liz Holloway Wellington NZ about 4 to 5 days ago
Customer reply replied 3 months ago
Think it was Vodafone 021 ....
Mac Support Specialist: Eric Ewing, IT Pro replied 3 months ago

Instructions should have been already delivered to you via email, but here they are again in case they did not arrive the first time:

Hello! There is a very good chance this is possible, but will require erasing your iPhone and then restoring it from a backup dated BEFORE you deleted the text thread.

To give this a shot:

  1. On your iPhone, go to Settings > General > Software Update. If a newer version of iOS is available, follow the onscreen instructions to download and install it.

  2. Make sure you have a recent backup to restore from. Go to Settings > [your name] > iCloud > Storage > Manage Storage (or Settings > iCloud > Storage > Manage Storage), then tap a device listed under Backups to see the date and size of its latest backup.

  3. Go to Settings > General > Reset, then tap “Erase all content and settings.”

  4. When the iPhone powers on again, follow the on-screen instruction to start setting up the device.
  5. When you get to "App & Data" screen, choose “Restore from iCloud Backup," then sign in to iCloud.
  6. Proceed to “Choose backup,” then choose from a list of available backups in iCloud.

Once your iPhone restores to the iCloud backup you chose, your text thread should be back on your iPhone!

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Customer reply replied 3 months ago
Oh no I’m
Not erasing my phone
If that’s the only way you can help
Me well goodbye
Mac Support Specialist: Sheri, Mac Support Specialist replied 3 months ago
Sheri
Sheri, Mac Support Specialist
Category: Mac
Satisfied Customers: 743
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi,

Thanks for using JustAnswer. I am happy to assist you with this issue. I highly recommend you try drphone from wondershare. I have used it successfully in the past, when I worked for a data recovery company. Click on the below link to the website where you can read about it and download the utility. It has worked in many cases:

Link: https://drfone.wondershare.com/iphone-messages/recover-deleted-text-messages-iphone.html

Please reply and let me know if that works for you or if you have any questions. Then we can go to the next step if needed.

Regards,

Sheri-Expert

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Mac Support Specialist: Sheri, Mac Support Specialist replied 3 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Please reply and let me know.

Regards,

Sheri-Expert

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