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Tried to install office 365 and won't let me. OS. Just today…

Customer Question
Tried to install office...

Tried to install office 365 and won't let me

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

OS

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Just today just got computer 2 days ago

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes

Submitted: 3 months ago.Category: Mac
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Answered in 8 minutes by:
3/31/2018
Mac Support Specialist: tyroneboman, Mac Genius replied 3 months ago
tyroneboman
tyroneboman, Mac Genius
Category: Mac
Satisfied Customers: 10,501
Experience: Computer specialist.
Verified
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
What happens during the installation?
Do you get an error message?
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