Mac

Connect one-on-one with a verified mac support specialist who will answer your question

Connect one-on-one with {0} who will answer your question

Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
More related answers
All mac support specialists are VERIFIED
I just purchased a new I phone 8. My old Apple ID was my old
Pete
Pete, Senior Engineer
3,081 satisfied customers
I just purchased a new I phone 8. My old Apple ID was my old email address from 6 years ago. I needed to update my ID to my current email address. The rep at the Verizon store updated my ID with a new… read more
Every time there is a apple iOS update I get two requests to
John T. F.
John T. F., Apple Consultant
2,386 satisfied customers
Every time there is a apple iOS update I get two requests to update. One for my current I'd and one for a deleted I'd. The deleted I'd appears nowhere on my account. H ow do I get rid of it. … read more
My iPhone keeps asking for my apple ID, However,Apple always
Richard
Richard, IT Manager
15,040 satisfied customers
My iPhone keeps asking for my apple ID, However,Apple always refer to the ID using my old email address. How can I get Apple to understand that I no longer use Verizon,net; my correct email address is… read more
It keeps saying apple id disabled. I'm not sure what you
Josh
Josh, It Support Specialist
7,373 satisfied customers
I have done most everything I got back in with my password ***** thought it was okay. … read more
Gave my mother my old iPhone 4s. It tried to update and now
Jon
Jon, Bachelors Degree
908 satisfied customers
Gave my mother my old iPhone 4s. It tried to update and now says it needs to be activated. She doesn't remember her iCloud account and password. Had to get her phone transferred back to her old flip p… read more
My original apple ID was related to a former work email
Justin Johnson
Justin Johnson, Owner
3,698 satisfied customers
My original apple ID was related to a former work email address which I no longer have access to. I need to recover the password ********@******.*** since my iphone seems to want to keep that as my ID… read more
I don't remember my Apple Id password and wanted to reset my
Michael T
Michael T, mac support specialist
1,952 satisfied customers
I don't remember my Apple Id password ***** wanted to reset my whole phone to create a new Apple Id and password … read more
I returned my damaged iPhone. Asurion tells me that Find My
John T. F.
John T. F., Apple Consultant
2,386 satisfied customers
I returned my damaged iPhone. Asurion tells me that Find My iPhone is still connected but when I look it shows “no devices” & now I face $500 in charges. What do I do? … read more
I have a new iPhone 7 that I am trying to activate. I have
IT Miro
IT Miro, Studying for Masters Degree in IT
1,454 satisfied customers
Thanks! I have a new iPhone 7 that I am trying to activate … read more
I updated to 10.3 and I realize my phone and cloud are
TD White
TD White, Mac+ Advisor
48 satisfied customers
i updated to 10.3 and I realize my phone and cloud are associated with an old email account that no longer exists. I can't change anything or even sign out because it wants this old id password ***** … read more
I plugged my iphone6s into my iMac yesterday and I lost
Justin Johnson
Justin Johnson, Owner
3,698 satisfied customers
I plugged my iphone6s into my iMac yesterday and I lost everything. Photos, passwords were in my notes.....gone, phone numbers gone. I can't get into my gmail account now. I've had it for years and I … read more
I need to reset my mobileme account password ***** not my apple account.
Mike
Mike, Mac Medic
8,567 satisfied customers
I need to reset my mobileme account password ***** not my apple account. When I go to iForgot it wants to change my apple id password. My mobile me email password ***** ***** I'm trying to change. I'v… read more
This past Friday, for some reason Gmail did not recognize my
Daniel
Daniel, Mac Genius
4,711 satisfied customers
This past Friday, for some reason Gmail did not recognize my password. I went through the site and reset my password, seemingly without issue. While I can access my account via my pc, I am now having … read more
I recently changed my Internet provider from Verizon and am
David
David, Mac Support Specialist
1,641 satisfied customers
I recently changed my Internet provider from Verizon and am having difficulty verifying my iCloud account on my iPhone 5 and iPad. The instructions say to check my Verizon account but of course that i… read more
I purchased a new iPhone 4s a few months ago using my home
Vinod Menon
Vinod Menon, Support Specialist
2,495 satisfied customers
I purchased a new iPhone 4s a few months ago using my home email address as my Apple ID. When I opened iTunes on my PC today, my old iTunes password XXXXX work. So I tried the password XXXXX set up on… read more
The email account i originally setup my iPhone 3 and iPhone
John T. F.
John T. F., Apple Consultant
2,386 satisfied customers
The email account i originally setup my iPhone 3 and iPhone 4 is different that what I am using today.. In the last few months the email address (at a local university) was cancelled when we as an ind… read more
When I got my i phone 5 months ago, my daughter set up her
Mr. Clark
Mr. Clark, IT Director
2,477 satisfied customers
When I got my i phone 5 months ago, my daughter set up her itunes account on my phone with her passwords etc. I want to reset my phone so it is not attached to her info. She has her own ipod. I went t… read more
How do I change my account I keep [email protected]
Vinod Menon
Vinod Menon, Support Specialist
2,495 satisfied customers
How do I change my account? I keep [email protected] when I try to download an app when I now [email protected] I also don't know what my itunes password XXXXX XXXXX download an app. Ken Lawrenc… read more

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Ask Your Question

x