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When we plug it in to charge it, nothing is happening at
When we plug it in to charge it, nothing is happening at all. I tried holding down the button on top that we use to turn it on and off and still nothing happens. Any suggestions of what to try? … read more
Vinod Menon
Vinod Menon
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Master's Degree
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My iMac 21.5inch, Late 2013, 2.7 GHz mote; care i5, serial
My iMac 21.5inch, Late 2013, 2.7 GHz mote; care i5, serial No. D25PT2UBFJ7 will not start up properly after shutdown. … read more
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John Holland
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I have a new ipad. i cannot find the slot to plug it in. the
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Suhasini Velu
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I have iOS 9.3 and it says it is up to date even though I
I have iOS 9.3 and it says it is up to date even though I know there is a 10. Funny things are happening when I try to run programs/apps that used to run fine. And it does auto reboots at random times… read more
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David L.
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David
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Russell H.
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Ashik
Ashik
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My iPad has a little notice in the center of the screen that
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Vinod Menon
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Last night I successfully loaded from my camera card to my
Last night I successfully loaded from my camera card to my iPad some 500 photos. From there I prepared an email to send 3 pictures. When done w/the short email and the 3 photos attached, the iPad went… read more
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Ashik
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my iMac 27" does not complete boot ... shows apple logo and
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Ashik
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Loaded photos onto ipad and accidentally deleted photos while SD disc still attached to ipad - seems I have lost all photos from my son's graduation from Marine Boot Camp. Anyway to retrieve photos fr… read more
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My wife's I pad 1 will not sync. It gets stuck on backing up. I have disconnected the anti virus without it making a difference. John… read more
Mike
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I updated my IPAD to 5.1 and now it has a frozen screen with
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I have a 2005 G5 iMac which persistently shuts down. A knowledgeable
I have a 2005 G5 iMac which persistently shuts down. A knowledgeable friend suggests this is a power supply failure. Is that a likely cause?… read more
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My imac has just developed the nasty habit of sudden unannounced
My imac has just developed the nasty habit of sudden unannounced power loss. Working away happily and suddenly a black screen. After about 20 minutes, and either flicking the wall power switch on and … read more
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My iMac shut off during a power outage last night and it wont
My iMac shut off during a power outage last night and it won't turn back on. It isn't making any noise or anything. It's completely unresponsive. I have tried all the trouble shooting things I can fin… read more
Mike
Mike
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Today, I started my iMac as usual (with power button on back)
Today, I started my iMac as usual (with power button on back) but got a 'set-up assistant' to set up the computer, sign up for a .mac membership, etc. I have been using this iMac for a year without an… read more
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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