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I have a Mac iphone, ipad and computer. I changed the apple
I have a Mac iphone, ipad and computer. I changed the apple id on the computer and phone but the ipad id is still the old one. how do I change the ipad id … read more
Justin Johnson
Justin Johnson
Owner
3,271 satisfied customers
I have an Apple IPad Air 2 64GB which has been functioning
I have an Apple IPad Air 2 64GB which has been functioning perfectly for over two years. Today, my screen says "Activation Lock" which I was listening to a programme. I think I must have touched a wro… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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Asking for Apple ID and password to set up in iCloud because
Asking for Apple ID and password ***** set up in iCloud because of an attempt to to Find My iPhone to link it to my Apple ID. The iPad was a gift and I do not have the ID (thought it was***@******.***… read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
226 satisfied customers
Resurrected an old iPod I haven't used for years. First, i
Resurrected an old iPod I haven't used for years. First, i signed in with my (new) apple id which is on my iphone and ipad. No problem. Listened to several podcasts. Then all of a sudden, the ipod sto… read more
Jon
Jon
Bachelors Degree
872 satisfied customers
My ipad went into an activation lock and i don't remember my
My ipad went into an activation lock and i don't remember my user name of password … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
819 satisfied customers
I have activation lock on my iPad and it's the only thing
I have activation lock on my iPad and it's the only thing that will come up. I don't remember myApple ID or password ***** am technology challenged. I am using my daughters … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,022 satisfied customers
I have lost my iPad and can't get in and don't know the
I have lost my iPad and can't get in and don't know the password ***** apple id … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have an ipad which is quite old. I cannot remember my
I have an ipad which is quite old. I cannot remember my Apple Id but have the password ***** I used to set up the ipad. I think my grandchildren have been playing with it because it now asking me to p… read more
Mr.Med
Mr.Med
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My wife's iPhone had to have a factory reset and now she
My wife's iPhone had to have a factory reset and now she can't remember her apple password … read more
Cris
Cris
3,485 satisfied customers
We have an iPad and today Activation Helpshowed up. We do
we have an iPad and today Activation Helpshowed up. We do not have an iPhone and it asks for our Apple ID number (which i don't have...our iPd is about 16 years old) and also asks for our pASSWORD ***… read more
Justin Johnson
Justin Johnson
Owner
3,271 satisfied customers
My apple phone shut down. My daughter upgraded to a new
My apple phone shut down. My daughter upgraded to a new apple and I used her empty phone to download my old phone approx 6 months ago. Have not been able to locate her. It has been working fine and th… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I am trying to get through an activation lock but can't
I am trying to get through an activation lock but can't remember my password for setting up my icloud.com … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,022 satisfied customers
I have an old iphone 3 which I was checking for photos Now
Hi, I have an old iphone 3 which I was checking for photos Now my Iphone 6 and Ipad are demanding an Apple ID sign in - but with no place to type it. then they ship me a number to follow it with....Th… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I just received a message on my IPad that my husband gave me
I just received a message on my IPad that my husband gave me new several years ago. the message tells me that I need to activate this because it's owner has used Find My Iphone to lin k it to their Ap… read more
Robert M.
Robert M.
Bachelor's Degree
3,577 satisfied customers
Old ipad has activation lock screen asking for password and
old ipad has activation lock screen asking for password ***** apple id used to set up the device. we don't remember the pasword no longer use the email account linked to that apple ID so can't reset t… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I tried to change the ID on my old iPad so I could give it
I tried to change the ID on my old iPad so I could give it to my wife. The only thing I accomplished was to wipe out my Apple ID. After that, my Apple ID, my email addresses and passwords did not work… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
I bought a new iPhone 4GS yesterday to replace my old 3G.
I bought a new iPhone 4GS yesterday to replace my old 3G. In the store, I got so ...excited, I guess, I forgot my Apple ID and password. I finally remembered the ID, but the salesgirl--at my direction… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I live in Fleming Island, FL and I own a MACBOOK. Bought 1st
I live in Fleming Island, FL and I own a MACBOOK. Bought 1st gen IPAD for myself for Christmas, gave MAC to son living in Indianapolis, IN. Worst mistake I've made in a while. Adding to my [:-{ I also… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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