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I can't log in my iCloud bc of two factor authentication got…

Customer Question
I can't log in...

I can't log in my iCloud bc of two factor authentication got a new number keeps sending it to my old number

Technician's Assistant: When did you last change your password ***** Apple ID?

I havent

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes didn't work

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I switched phone companys

Submitted: 3 months ago.Category: Mac
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Answered in 7 minutes by:
3/30/2018
Mac Support Specialist: Michael, Computer Software Engineer replied 3 months ago
Michael
Michael, Computer Software Engineer
Category: Mac
Satisfied Customers: 283
Experience: Senior Consultant & Chief Engineer in systems development environments
Verified

Hi, My name is***** to JustAnswer.com. To make sure I don't miss anything, please give me a minute to review your question.

I'm sorry, I just picked up two questions. would u mind waiting for about 20 min for me to help u?

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Mac Support Specialist: Michael, Computer Software Engineer replied 3 months ago

hi, I am back. r u there, still with me?

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Mike, Mac Medic
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