Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I did reset my iPad and now I can not turn it on again. Will
I did reset my iPad and now I can not turn it on again. … read more
Justin Johnson
Justin Johnson
Owner
3,271 satisfied customers
When I try to play a movie I rented on itunes I get a
When I try to play a movie I rented on itunes I get a message that says you can not redownload this movie … read more
Eric Ewing
Eric Ewing
University IT Manager
210 satisfied customers
How do I purchase an agreement to speak with a live person I
How do I purchase an agreement to speak with a live person I have an i8+ and it says my agreement is expired … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,886 satisfied customers
I purchased a movie a couple of nights ago on my iPad, but
I purchased a movie a couple of nights ago on my iPad , but have been able to successfully complete the download. I have occasionally had this problem in the past but usually eventually it will downlo… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I can't delete movies in mini iPad. Latest version, but how
Latest version, but how do. Check. Techno dumb here!! … read more
Josh
Josh
Mac Support
23,076 satisfied customers
We have purchased many movies from our Apple TV. It downloaded
We have purchased many movies from our Apple TV. It downloaded successfully on one iPad but not on the other. To download it separately Requires 3 to 4 hours for each movie. What are we doing wrong on… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
i keep getting download error. tap to retry on my ipad the
i keep getting download error. tap to retry on my ipad the itunes on my imac says all purchases have been downloaded but not these 3 movies… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My son has downloaded 3 movies from itunes but they are too
My son has downloaded 3 movies from itunes but they are too large. How do I delete just one movie?… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
please can u help me delete movies and tv programs from the
please can u help me delete movies and tv programs from the iPad mini. it is taking all the storage up. movies show that they r on icloud but they are not as the storage of iPad shows as full and iclo… read more
Jason Jones
Jason Jones
AAS Information Technology
11,441 satisfied customers
I have 2 new iPads on a new itunes account. Downloading movies
I have 2 new iPads on a new itunes account. Downloading movies to my mac will not sync with iPads. Authorization is given as the reason.I have de and re authorised my mac to the new itunes account (di… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I downloaded falcon app update as I was notified to do. I
I downloaded falcon app update as I was notified to do. I also downloaded update on my peregrine app as I was notified to do. Now I donot have audio on my downloaded movies. And this has happened just… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I bought an apple tv box in Canada and brought it to my home
I bought an apple tv box in Canada and brought it to my home in Mexico. Is there some reason that it wont let me rent movies? Do I have to have purchased the box in Mexico? Thanks for your help.… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
When trying to load a new application I get a message "Cannot
When trying to load a new application I get a message "Cannot connect to ITunes" The only option is to click OK which means I have to try again. Can you help?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My son gave me his old iPad which he had taken to the Apple
My son gave me his old iPad which he had taken to the Apple Store to have refurbished and reset to original shape as far as Aps were concerned. I have loaded the Aps for Facebook and LDS Scripture on … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,906 satisfied customers
Defective iPad movie - I downloaded a rental movie to my 1gen
Defective iPad movie - I downloaded a rental movie to my 1gen iPad... the movie froze a couple of scenes in, and I now get a black screen whenever I press the videos icon... tried to delete it via itu… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Will an ipad 2 still download if the cover is closed? I purchased 2 for my yound niece and
Will an ipad 2 still download if the cover is closed? I purchased 2 for my yound niece and nephew and am pre-loading movies from itunes (5hrs worth of download). Also, I started an itunes account for … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I rented an downloaded a movie from I tunes. It load because
I rented an downloaded a movie from I tunes. It load because when I tried to rent it again a prompt indicated that I already purchased it. I cannot find the movie. Where is it?… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Im trying to download three movies on my ipad and they are
I'm trying to download three movies on my ipad and they are not downloading. I have already been charged for them. I keep getting the message Download error. Tap to retry. I tap and it goes for a whil… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x