Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Change bed my carrier and need to retrieve user name an

Customer Question
Change bed my carrier...

Change bed my carrier and need to retrieve user name an password

Technician's Assistant: When did you last change your password ***** Apple ID?

Can’t rememer

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No. Couldn’t get into page

Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 minutes by:
3/30/2018
Mac Support Specialist: Pete, Computer Engineer replied 3 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,339
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Mac Question
Mac Support Specialist: Pete, Computer Engineer replied 3 months ago

To recover your Apple ID,

  1. Go to your Apple ID account page and click Forgot Apple ID or password.
  2. When you're asked to enter your Apple ID, click Forgot Apple ID.
  3. Enter your first name, last name, and email address. If you enter the wrong email address, you can try again with a different one.

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,339
20,339 Satisfied Customers
Experience: Over 16 years of computer experience, CISCO certified

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Can't activate iMessage or FaceTime. I haven't changed the
I haven't changed the password ***** I activated a new phone for my son. … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I know my Apple ID I just can't remember the password I have
I know my Apple ID I just can't remember the password ***** have it written down somewhere I can't seem to find a book that it's written noon. It's asking me to put the phone number I had associated w… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My iPhone 7plus became locked when I couldn't remember my
My iPhone 7plus became locked when I couldn't remember my password. I changed my password ***** my iPad but still can't get into my phone … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My Apple ID has been invalidated. IPad. I can't open any
2 days. I have tried many. About a month ago i tried to purchase coins but in the process they needed to update credit card info and i couldn't complete the purchase. When i followed the directions i couldn't make it work. I notified visa that i never got the coins and now my password ***** been disabled so i can't purchase anything or even update the weather app … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
One of my iPhones is stuck on the activation lock screen.
One of my iPhones is stuck on the activation lock screen … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Can't get into computer. Tried today but couldn't connect.
Can't get into computer JA: When did you last change your password ***** Apple ID? Customer: Tried today but couldn't connect. JA: Did you try resetting through Apple's online account reset tool? Cust… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I am locked out I went through the process and had to wait a
I am locked out I went through the process and had to wait a couple of days then when I double checked it it said now 11 days and I just need to unlock it I couldn't remember my iCloud password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Gave my grandson my old iPad. They need the original
Gave my grandson my old iPad. They need the original password ***** get into it. I can't remember what it was. I keep them all and when something is replaced like the new iPad I scratch out the old on… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I can't remember my Apple ID or password. What do I do? I
I can't remember my Apple ID or password. What do I do? I have a code for revising but nothing seems to work. My code for revising was 17745 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Again we lost our connection. Apple pro. I i've change my
I i've change my password ***** times but each time it will not except my new password ***** though he tells me that it's been changed it's been going on now for about a week I've only had the iPad for about a week and I brought it to the geek squad they couldn't help me at all I don't know if the guy was just not that savvy or what but I can't even get into him iTunes your iPad I mean iTunes or the App Store I can't get into any of that … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
I have been locked out of my phone / c I couldn't remember
Hello, I have been locked out of my phone b/ c I couldn't remember my iCloud password. I have a call scheduled tonight with tech support. However the number you have is incorrect. I purchased a burner… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I need to update my apps and will not accept my password.
Hi , I need to update my apps and will not accept my password. Does not give me a option to even change. … read more
Mike Taylor
Mike Taylor
44 satisfied customers
They “activation lock” came up on my iPad. I have not
They “activation lock” came up on my iPad. I have not activated the find my iPhone feature and my username and password ***** been changed since I set up my iPad. I don't have the original set up User… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I forgot my password nd i m unable to retrieve it because I
I forgot my password ***** i m unable to retrieve it because I have new phone # and do not have an retrieval email to change it … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
Phone is locked and can't update apps or get into anything
Phone is locked and can't update apps or get into anything requiring password! Also cloud. … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
My husband has a iPhone 5s that he got locked down not ago
My husband has a iPhone 5s Amy that he got locked down not long ago and we can't get back in it him he forgot his Apple ID and his password ***** the Apple support store told me about this website to … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I forgot my password and can't seem to get a new one. I
I forgot my password ***** can't seem to get a new one … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
I got this error message when I tried to import a dvd to imovie.
I got this error message when I tried to import a dvd to imovie. What do I do? The file could not be imported: The file “Macintosh HD/Volumes/DVDIRECT_DISC_00100000E74” can't be imported; QuickTime co… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x