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Got a message: "Your apple ID has been disabled" Iphone 6,

Customer Question
Got a message: "Your...

Got a message: "Your apple ID has been disabled"

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Iphone 6, the tall one

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

For a couple of days.You are my first try

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Im just trying to buy the $9.99 additional cloud storage. That's all.

Submitted: 3 months ago.Category: Mac
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Answered in 13 minutes by:
3/30/2018
Mac Support Specialist: Pete, Computer Engineer replied 3 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,373
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 3 months ago

To recover your Apple account, follow these steps:

https://support.apple.com/HT204106

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

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Customer reply replied 3 months ago
Pete, I don’t understand why Apple is making so difficult to purchase extra memory to keep my photos35 minutes of wasted time
Mac Support Specialist: Pete, Computer Engineer replied 3 months ago

Apple have a very strict security policy to keep your information safe.

Are you able to follow the recovery steps, or are you having difficulty with any step that I can help you with?

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