Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My ipad iOS 9.3.5 SN: DMPJKURLDJ8T went into activasion lock
my ipad iOS 9.3.5 SN: DMPJKURLDJ8T went into activasion lock two days ago and I can not get it unlocked. Since I set it up in 2013 I have changed my apple I.D and password ***** do not know what the I… read more
Harry
Harry
182 satisfied customers
I get a "this app ID has been disabled--fix it! ITunes.
I get a "this app ID has been disabled--fix it! JA: Which software or app can I help with? Customer: iTunes JA: What have you tried so far with your iTunes? Customer: Re-entering my password JA: Anyth… read more
Harry
Harry
182 satisfied customers
I have an Apple I-pad, for some reason, yesterday it got
Hello, I have an Apple I-pad, for some reason, yesterday it got locked down with a activation lock requiring an Apple Id and password, I have no idea, I've never used the i-pad for anything other than… read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
I have an older one. I am unable to do updates because I do
I have an older one. I am unable to do updates because I do not remember my password ***** the App Store. It was opened when I had AOL and now I have gmail. I spent 2 plus hours at the Apple Store and… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I purchased an iPAD yesterday. Got part way thru the setup,
I purchased an iPAD yesterday. Got part way thru the setup, but had to stop. Tried to complete the setup today. The iPAD is locks after entering the pass code. Is there a way to bypass this feature(?), or change the pass code. I have over 40 years experience on large IBM main frames, VAXs and Microsoft PCs. Please help. ***** ***** ***@******.*** … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I upgraded iphone 5s to a 7 yesterday but haven't been able
I upgraded iphone 5s to a 7 yesterday but haven't been able to update or get any of my apps from the old phone to download. I put in my apple ID password ***** time but it doesn't work.I reset my pass… read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
I I need to recover my PW or get a another for my SE. I us
I I need to recover my PW or get a another for my SE … read more
JustinTimeTech
JustinTimeTech
Technology Support Supervisor
BS
130 satisfied customers
Wife has an iPad which has come up with Activation Lock. We
Hi, wife has an iPad which has come up with Activation Lock. We have the email address for I'd but can not find or remember password. Where to from here. … read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
I'm getting charged for purchases thru ITunes that I am not
I'm getting charged for purchases thru ITunes that I am not making … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
My apple I,d. Has been disabled and I don't know why and
My apple I,d. Has been disabled and I don't know why and don't know how to start it back up. … read more
Jason Jones
Jason Jones
AAS Information Technology
11,443 satisfied customers
I can not find a suitable password or an Apple I.D. for my
I can not find a suitable password ***** an Apple I.D. for my iPhone.Can you help. … read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
I can't access my other apple SE. When I turn it on, I get a
Hi. I can't access my other apple SE. When I turn it on, I get a black screen with apple support web site on top and an iTunes icon with a charging cable graphic. Even though it's fully charged. It se… read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
My account has been locked because I forgot my app store ID
My account has been locked because I forgot my app store ID and paaaword. I tried several different ones I had written but none worked and it was locked … read more
Josh
Josh
It Support Specialist
Associate Degree
7,353 satisfied customers
I'm calling back re: order #18070239-37. Trying to reset up
I'm calling back re: order #18070239-37. Trying to reset up the iPad I bought in 2011 for my twin sister who was locked out of the iPad recently due to forgetting her I'd and password ***** she has Al… read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
Are you with Apple? Who can I contact with problems getting
Who can I contact with problems getting into load an app it says I an locked out for security reasons … read more
Jon
Jon
Bachelors Degree
875 satisfied customers
Every time I set up a new password, Apple rejects it and I
Every time I set up a new password, Apple rejects it and I am so tired of playing these dumb games! … read more
Alex Lako
Alex Lako
JustAnswer Expert
Electronics Engineering Technologist
33 satisfied customers
Updated my MacBook Pro to El Capitain. Now my iPhoto is
Updated my MacBook Pro to El Capitain. Now my iPhoto is locked and I can't open it because I have an older version of iPhoto. Tired to download an update to it. It won't let me saying: "This update is… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
I have new apple operating system. When I go to read books
I have new apple operating system. When I go to read books on Ipad, message is "register this Kindle." I type in my e-mail address, then in next box, a pass word, then tap "Register" and nothing happe… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,910 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x