Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Put in wrong password so I was told call you. Not change…

Customer Question
Put in wrong password...

Put in wrong password ***** I was told call you.

Technician's Assistant: When did you last change your password ***** Apple ID?

Not change just found password ***** saw I entered it wrong. Please reset.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 2 minutes by:
3/30/2018
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 3 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,210
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Mac Question
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 3 months ago

I'm sorry about the issue, What password ***** you forgot please? is it your Apple password ?

Ask Your Own Mac Question
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 3 months ago

Are you there please?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My husband put in the wrong password and when he put in the
my husband put in the wrong password ***** when he put in the correct one it said he couldn't use the same one he wants the same as he uses it on all apple items … read more
Harry
Harry
2,052 satisfied customers
I know my password for my Apple account. Not the password. I
I know my password ***** my Apple account. Not the password. I followed all the directions, Including putting in my bank card number, date of expiration and the security., It came back and said it is … read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
2 satisfied customers
My Apple ID was disabled and I've tried everything I can
My Apple ID was disabled and I've tried everything I can think of to reset it including asking my computer Wiz like yourself Sister what I could be doing wrong. That's when she told me to contact you … read more
Harry
Harry
2,052 satisfied customers
I just got a message that my Apple ID was being used out of
I just got a message that my Apple ID was being used out of the country. It's not me but when I went to tell you that I think I pressed the wrong thing … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I need to recover my apple ID. I have notused it in a few
I have notused it in a few months and use the wrong one too often … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
I had to change my Apple ID password which I successfully
I had to change my Apple ID password ***** I successfully did, but the 'enter Apple ID password ' request keeps popping up?? … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I think I have fallen for a scam on my Apple mm. I have the
I have the problem on a MacBook Pro can't remember the name of the systems but I think it is SO10 … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I can't get into my account, just got a new phone. I tried
I tried many times yesterday to change my password ***** no avail … read more
Fran
Fran
IT Consultant
Associate Degree
203 satisfied customers
My i-phone six is lock-up and I can not unlock it. its
my i-phone six is lock-up and I can not unlock it . its telling me to put in a Passcode and I have one … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I LOST MY FIREWALL PASSWORD. NEVER SINCE I FIRST BOUGHT MY
I LOST MY FIREWALL PASSWORD JA: When did you last change your password ***** Apple ID? Customer: NEVER SINCE I FIRST BOUGHT MY MAC JA: Did you try resetting through Apple's online account reset tool? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I cannot access the cloud because when I got my phone 2
I cannot access the cloud because when I got my phone 2 years ago whoever entered my email address added a number so when I try to replace my forgotten password ***** don't get the email giving my the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I forgot my cloud password so I went to the recover page. I
I forgot my cloud password ***** I went to the recover page. I got a text message saying it was ready so I went back and it just started the process over again … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Yesterday you helped me access my phone and change my apple
Yesterday you helped me access my phone and change my apple ID. I am very grateful for that. But my iCloud problem remains. My phone is asking me yet again to reset my password ***** my iCloud account… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I have outlook downloaded on my mac. i had no problem
Hello, I have outlook downloaded on my mac. i had no problem earlier receiving emails. Now it is saying that it cannot receive emails and to put in a password. I have done this several times and it is… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
1 Saw that I had 18 Programs that needed Updating. Found "Update
1 Saw that I had 18 Programs that needed Updating. Found "Update All Programs Tab " and tapped it. All the 18 program Icons were Blacked and would not reset even the next day 2 Found that under WIFI "… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My son set up my Ipad for me at christmas,when came to use
My son set up my Ipad for me at christmas,when came to use it yesterday didnt know password,I tried resetting several times and have just reset apple ID and password, when i went to use ipad showed ap… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just purchased an apple for the first time. I put in my
I just purchased an apple for the first time. I put in my password XXXXX hit enter and it would not open up it just jiggles.… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have tried to remove old administrator password XXXXX success.
I have tried to remove old administrator password XXXXX success. I used my cd Mac os 10 and was able to go to utilites and then ask to change or reset password. I reset password, when I restart my mac… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x