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I keep getting a verification request on my screen. When I…

Customer Question
I keep getting a...

I keep getting a verification request on my screen. When I put my Apple ID in it rejects it. This has been going on now for several months. Please help.

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

IPad

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Several months, I have put in my ID as I know it and it rejects it .

Submitted: 3 months ago.Category: Mac
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Answered in 9 minutes by:
3/30/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 3 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,274
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When it rejects it, what is the exact message it gives?

Please let me know

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