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I can't sign in to yahoo. My Ipad. No I have a new phone. Or…

Customer Question
I can't sign in...

I can't sign in to yahoo

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

Yes my Ipad

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No I have a new phone

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Or you can send it to my yahoo account on my Ipad

Submitted: 3 months ago.Category: Mac
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Answered in 24 minutes by:
3/30/2018
Mac Support Specialist: FRAN, Mac Support Specialist replied 3 months ago
FRAN
FRAN, Mac Support Specialist
Category: Mac
Satisfied Customers: 267
Experience: IT Support
Verified

Hello and welcome to JustAnswer,My name is***** look forward to assisting you today. You said you are logged into you account on your ipad correct? Please update security questions and add a alternate email that you can receive a verification code to . Also you you may want to add your cell phone number. they can verify you with a text message

Ask Your Own Mac Question
Mac Support Specialist: FRAN, Mac Support Specialist replied 3 months ago

If you have the verification information in place you can click on this link https://login.yahoo.com/account/challenge/username?authMechanism=secondary&done=https%3A%2F%2Fwww.yahoo.com%2F&sessionIndex=QQ-- To reset your password ***** the steps below.

  1. Enter one of the account recovery items listed.
  2. Click Continue.
  3. Follow the instructions given in the Sign-in Helper.
Ask Your Own Mac Question
Mac Support Specialist: FRAN, Mac Support Specialist replied 3 months ago

Are you still needing assistance with resetting your password?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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