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I need to get my older ipad unlocked and can't find the
Hello I need to get my older ipad unlocked and can't find the password ***** remember can you help. Couple of weeks ago same problem with iphone got that resolved but this is a ipad 2 pretty old like … read more
Jon
Jon
Bachelors Degree
784 satisfied customers
My wife has a Iphone 4s which is 6 years old. Instructions
My wife has a Iphone 4s which is 6 years old. Instructions has popped up and is requesting the Apple ID & Password. The Apple ID was our email which is***@******.*** however we have misplaced the pass… read more
Jon
Jon
Bachelors Degree
784 satisfied customers
Forgot my password and can't get to the page to reset, We
Forgot my password ***** can't get to the page to reset … read more
Jon
Jon
Bachelors Degree
784 satisfied customers
I forgot my password. I don't remember. I got a new phone a
I don't remember. I got a new phone a couple months ago & havnt been able to get messenger because asks for my password & I don't remember having one-lol … read more
Jon
Jon
Bachelors Degree
784 satisfied customers
I've gotten lots of help from tech in the recent past and
Hi Mike. I've gotten lots of help from tech in the recent past and somehow in all that, my deceased husband's itunes library of music he recorded mostly from our own materials and some from the itunes… read more
Justin Johnson
Justin Johnson
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My granddaughter was visiting and using my 6 year old Ipad -
My granddaughter was visiting and using my 6 year old Ipad - she told it to sink up or find my IPhone - and I don't have an iPhone. It is asking for my password ***** userid - and it's not accepting w… read more
Justin Johnson
Justin Johnson
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I have inherited my husbands iPhone 6, but don't know my
Hi , I have inherited my husbands iPhone 6 , but don't know my Apple ID - how do I recover this … read more
Josh
Josh
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Associate Degree
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I have a old email as my ID that is no longer accessible; so
I have a old email as my ID that is no longer accessible; so I can not sign in or change my password ***** iPhone is a 4 … read more
D.Sandlin
D.Sandlin
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I forgot my password to my apple ID on my iPhone, and also
I forgot my password ***** my apple ID on my iPhone, and also don't remember the password ***** my e-mail account. How do I change the default apple ID on my iPhone? … read more
Jon
Jon
Bachelors Degree
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I don't know the password for my ipad hit that button by
I don't know the password ***** my ipad hit that button by mistake, I don't know the Id or passwords use to be my moms she passed away a year ago … read more
RandyNetwork Tech
RandyNetwork Tech
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My Apple ID is email address + password. last 4 years I have
My Apple ID is email address + password. For the last 4 years I have been logged into the Apple store with a nickname and password. As I never logged out, I have now forgotten that password, or the pa… read more
GeekGal
GeekGal
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Bachelors Degree
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I have lost the connection between my internet (Imac OSX)
I have lost the connection between my internet (Imac OSX) and my Iphone (4) It happened after I updated my Itunes service and I cant get connectivity now… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
There hope you can help i have had to wipe my iphone also
Hi there hope you can help i have had to wipe my iphone also my ipad and i have spent the last 3 days trying to restore them. i purchased these whist on holiday in San Fransico ipad model no A1458 iph… read more
Pete
Pete
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Bachelor's Degree
1,138 satisfied customers
My teenage set up an itunes account a few years ago and cannot
My teenage set up an itunes account a few years ago and cannot remember the password ***** the birthdate she put in the account or the answers to the security questions. I have tried to set up a new i… read more
Ashik
Ashik
Master's Degree
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I would like to come into the store for help in getting my
I would like to come into the store for help in getting my new I pad mini set up do I need an appointment?… read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
1,001 satisfied customers
my apple id [email protected]; but I have not used that
my apple id [email protected]; but I have not used that e-mail address in a couple of years to get e-mail, and don't know how to get into it any more. Can I create a new apple ID with my current e-mail… read more
Vinod Menon
Vinod Menon
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2,495 satisfied customers
I bought a new iPhone 4GS yesterday to replace my old 3G.
I bought a new iPhone 4GS yesterday to replace my old 3G. In the store, I got so ...excited, I guess, I forgot my Apple ID and password. I finally remembered the ID, but the salesgirl--at my direction… read more
D.Sandlin
D.Sandlin
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When I transferred my iTunes from Windows XP to Windows 7 i
When I transferred my iTunes from Windows XP to Windows 7 i have found the following several problems: 1) None of my playlists transferred, 2) Some albums have their songs quadrupled, 3) A group of ma… read more
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James
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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