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For some reason, all of a sudden ...out of nowhere ...my…

Customer Question
For some reason, all...

For some reason, all of a sudden ...out of nowhere ...my sign in password ***** my Mac computer is rejected...please advise :)

Technician's Assistant: What Operating System (OS) are you running on your Mac?

Hmmm...not sure how do I find that out?

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

It just started this morning

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I go to Guest user and sign in and then log out from there and log in to my account and it seems to work

Submitted: 3 months ago.Category: Mac
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Answered in 2 hours by:
3/29/2018
Mac Support Specialist: Josh, Mac Support replied 3 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,963
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 3 months ago
It’s been resolved through verbal tech support ... tired of waiting for a response . Sorry.
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Mike, Mac Medic
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