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When I woke this morning I found I couldn't get mail or
When I woke this morning I found I couldn't get mail or access the cloud. I hadn't done anything to knock it down. Both my I phone and I pad can't get mail. I changed my aol password ***** that was th… read more
ZAID ALAMRO
ZAID ALAMRO
Masters
4 satisfied customers
First of all, let me begin by telling you I am stupid and
First of all, let me begin by telling you I am stupid and old. I have a million passwords on my list and everyone I put in for my apple or mac is rejected. My i cloud password ***** ***** too. I am so… read more
John Castle
John Castle
BSC in Computing Network Management and Design
264 satisfied customers
My phone is inactivated and I am not sure of my ID/password.
my phone is inactivated and I am not sure of my ID/password. How do I get back my phone? … read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
1 satisfied customers
I have recently switched phones due to water damage on my
I have recently switched phones due to water damage on my previous phone. Nothing on my current Apple ID was backed up to cloud so I ha e lost thousands of pictures info notes etc. I think it may have… read more
Richard Freese
Richard Freese
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BSBA
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I did an update and now I have to sign to i cloud but I
I did an update and now I have to sign to i cloud but I don"t remember password … read more
Josh
Josh
Mac Support
22,682 satisfied customers
Can't get recent e-mail on my i-mac. I get a box asking for
Can't get recent e-mail on my i-mac. I get a box asking for my i-cloud password, which doesn't work on my i-mac. I changed the password ***** my i-pad and was given a six-number verification code to s… read more
Justin Johnson
Justin Johnson
Owner
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Last night I was reading a book on my kindle about how to
Last night I was reading a book on my kindle about how to use my. New I-pad air2. All of a sudden the kindle asked me for my iPad pass word. I put the Apple ID in as requested. Now I can't send an e-m… read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
My e-mail keeps on asking me for a password, I put it in &
My e-mail keeps on asking me for a password, I put it in & it just asks for it again! It is not retrieving mail.… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I am trying to get i cloud set up so I can transfer a photo
I am trying to get i cloud set up so I can transfer a photo file to my laptop so that I can make a CD for a class I am giving on Monday night. The person who has the CD is on vacation and did not incl… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
This is what comes up on my Mac when I send mail and now I
This is what comes up on my Mac when I send mail and now I can not receive mail at [email protected] "The MobileMe IMAP server "mail.mac.com" rejected the password XXXXX user "dan_jillfugal" Please reent… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
proble m with syncing and with access to i-cloud. See belowl I
proble m with syncing and with access to i-cloud. See belowl I am the proud owner of a macbook air. I have also an i-phone and both are relatively new to me. However, on some days I have success other… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have a Mac 0S2. I cannot pass on "fwds" that have pictures
I have a Mac 0S2. I cannot pass on "fwds" that have pictures in them. The screens are blank when they arrive.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Howdo I cange te settings on my peferences in mail Iam unable
Howdo I cange te settings on my peferences in mail? Iam unable to establish nw ser and pasword… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am able to receive my e mails sometimes but at other times
I am able to receive my e mails sometimes but at other times I get a message saying the user name or password XXXXX XXXXX I haven't changed anything in the settings so don't understand why I can get m… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
When I sign in to see my mail I have two passwords I must answer. Then
When I sign in to see my mail I have two passwords I must answer. Then as the day progresses I have to repeat the process every time I sign in. i am very frustrated. It is over and over again.… read more
OSXpert
OSXpert
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Bachelor's Degree
224 satisfied customers
I have a MAC which you helped me with previously. Suddenly
I have a MAC which you helped me with previously. Suddenly my password XXXXX not work. How do I correct my password XXXXX Susanne… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
This pertains to Macmail. On 2 separate computers, I am experienc
This pertains to Macmail. On 2 separate computers, I am experiencing the same problem. Recently, occasionally, a message window will come up on the computers (not at the same time necessarily) that I … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My Intel MacBook with OS 10.5.7 and IPhoto 7.1.5 after moving
My Intel MacBook with OS 10.5.7 and IPhoto 7.1.5 after moving pic files with migration software and using a copy of IPhoto 7.1.5 from my wife's Intel MacBook, my files does funny stuff: 1) macmail let… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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