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I am getting billed for things I did not order...iCloud,
I am getting billed for things I did not order...iCloud, Skype, music! Why and how do I stop it? … read more
Harry
Harry
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I MYi pNOE WO INVNT' LET MELOG IN IT KEEPT SAYING I NVALID
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Richard
Richard
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I let my Iphone Itunes account expire. Can I restore it and
I let my Iphone Itunes account expire. Can I restore it and not loose my downloaded music? … read more
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Richard
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I have put a block on my account for itunes, as I am being
I have put a block on my account for itunes, as I am being overly charged with no explanation.Would you care to explain to me why I am receiving these charges? … read more
Jon
Jon
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I'm trying to update my apps and I'm told my Apple has been
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Mr.Med
Mr.Med
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Hi.. there's an unauthorised transaction and I'm locked out.. … read more
Mr.Med
Mr.Med
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Here is the problem. I am charged .99 a month for extra ICloud storage. In Maybe Nov or Dec my expiration date expired. I had to give née expiration date or maybe lose my photos. What I thought was my password *****'t work. I tried to change my password ***** as I went thru the steps, apple would send me a verification code to use. I'd put it in immediately and would get a message saying the code was invalid. This happened over and over with the code being called invalid each time. I took the phone to my daughter and she somehow got the new expiration date of the credit card in. But I still didn't have a new password. But that was ok because I never buy anything from apple and it wouldn't be a problem til the new credit card was ready to expire, which wouldn't be for years. Then, wouldn't you know it, I was in the hospital and the new card came up missing. I had to cancel the card, which I'd had for years, and get a new #. Well, that started the entire process all over again. With apple telling me the verification code they had just given me was invalid. Repeatedly. So I've been waiting 2 weeks for this message to begin recovery. And this is where I am. … read more
TD White
TD White
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John T. F.
John T. F.
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Got my I-phone in Nov/2017 _ and I still don't have a working Apple ID … read more
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Justin Johnson
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I'm trying to use Apple TV and they say I need an 8 digit
I'm trying to use Apple TV and they say I need an 8 digit code. Have no idea where to find it. Trying to. Watch a SAG awards movie on tv via Apple TV please help … read more
Jon
Jon
Bachelors Degree
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I just got a notice on my iPad that a charge of $89.00 for
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Jon
Jon
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I had to restore my phone to factory settings and now the
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Richard
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On candy crush, when I try to purchase more lives or buy bombs,
On candy crush, when I try to purchase more lives or buy bombs, etc, I get a message that says "Your Purchase Could Not Be Completed. For assistance contact iTunes Support at www. apple....… read more
Mike
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Some college
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I have an iTunes collection of over 1900 songs. I am unable
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I plugged my son's touch into my computer and he lost all his apps and music etc.. what can I do to get it all back?… read more
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I purchase some music via the Itunes store and when I try to
I purchase some music via the Itunes store and when I try to sync my new music or try to move my news to my playlist it wont allow me too..FYI, I am able to sync update my playlist via my desktop but … read more
Dustin
Dustin
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I had a computer break down while I was backing up my iPad. Then
I had a computer break down while I was backing up my iPad. Then you guys helped me get my music back but every time I go on to iTunes it keeps asking me to down load about 40 songs that are back on m… read more
James
James
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Bachelor's Degree
11,237 satisfied customers
We have two homes. We have AppleTV in both homes. Our iTunes
We have two homes. We have AppleTV in both homes. Our iTunes home base in our primary residence(i.e. that is where we would order music etc). In both homes, we have successfully loaded in all of our m… read more
iteachmac
iteachmac
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Vocational, Technical or Trade Scho
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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