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I need to get my older ipad unlocked and can't find the
Hello I need to get my older ipad unlocked and can't find the password ***** remember can you help. Couple of weeks ago same problem with iphone got that resolved but this is a ipad 2 pretty old like … read more
Jon
Jon
Bachelors Degree
840 satisfied customers
My ipad insists that I enter the Apple ID and passwird that
my ipad insists that I enter the Apple ID and passwird that was used to set up the ipad It was with an account that was hacked over twelve months ago and I now do not remember the Apple Id or the pass… read more
Jon
Jon
Bachelors Degree
840 satisfied customers
The password that I remember for my phone, is not able to
The password ***** I remember for my phone, is not able to unlock it. What can I do? … read more
David L
David L
Bachelor's Degree
5,335 satisfied customers
Resurrected an old iPod I haven't used for years. First, i
Resurrected an old iPod I haven't used for years. First, i signed in with my (new) apple id which is on my iphone and ipad. No problem. Listened to several podcasts. Then all of a sudden, the ipod sto… read more
Jon
Jon
Bachelors Degree
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Im locked out of my iphone 6 and it says on the screen
im locked out of my iphone 6 and it says on the screen connect to itunes. what do i do ?: … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
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I have an IPhone6 and and IPad. over time i have had to
I have an IPhone6 and and IPad. over time i have had to change my password. I believe i know what it is. I also have on older Iphone 5 which is seldom sue but want to have it as a second device with a… read more
Jon
Jon
Bachelors Degree
840 satisfied customers
The apple id is wrong in my I phone. i cant change it. The
the apple id is wrong in my I phone. i cant change it … read more
Jon
Jon
Bachelors Degree
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I have an Apple I Phone and it appears to be locked. I do
I have an Apple I Phone and it appears to be locked. I do not have the six numbers, don't know it. Is there any way to fix this? I am desperate. It is fairly new. It also does not recognize a finger r… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I forgot my password. I don't remember. I got a new phone a
I don't remember. I got a new phone a couple months ago & havnt been able to get messenger because asks for my password & I don't remember having one-lol … read more
Jon
Jon
Bachelors Degree
840 satisfied customers
Locked i phone 6s knows apple id forgot password. 3-4 month
locked i phone 6s knows apple id forgot password JA: When did you last change your password ***** Apple ID? Customer: 3-4 month ago JA: Did you try resetting through Apple's online account reset tool?… read more
Jon
Jon
Bachelors Degree
840 satisfied customers
I am trying to find my iPhone but cannot get into account
i am trying to find my iPhone but cannot get into account because i don'T KNOW PASSWORD … read more
Jon
Jon
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I forgot my Apple ID password and I have a new number so I
I forgot my Apple ID password ***** I have a new number so I can't reset it … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
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My son's phone has a activation lock and we don't know the
My son's phone has a activation lock and we don't know the Apple ID. To unlock it. … read more
Jon
Jon
Bachelors Degree
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I have a password for my iTunes yet when I try to use it
I have a password ***** my iTunes yet when I try to use it with my Apple TV it tells me it is not I want to coordinate and use the same password ***** both iTunes and Apple TV. Can you help me? Do I n… read more
Karthik
Karthik
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Bachelor of Engineering
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My iPhone is staying connect to iTunes after entering my
My iPhone is staying connect to iTunes after entering my passcode. I can remember my password. I tried about 2 months ago to restore my password ***** never got an email as expected. So I can't login … read more
Mike
Mike
Mac Medic
Some college
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I haven't used my IPAD in several years and can't remember
I haven't used my IPAD in several years and can't remember my password, how can I reset the password ***** I can't open it? … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
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Why is my iPad requesting me to log into the App Store with
Why is my iPad requesting me to log into the App Store with my old Apple ID? I have verified my new Apple ID yet my iPad is keeping the old one? … read more
David L
David L
Bachelor's Degree
5,335 satisfied customers
I got a new iPad. My old iPad I'd was tied to an email
I got a new iPad. My old iPad I'd was tied to an email account that I haven't had for over two years. So when I request a new password ***** send it to my dormant account. Also I own an iPhone 6 and a… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

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John T. F.

John T. F.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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