Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My daughter is 8 and I gave her my old iPad to use now it's
Hi. My daughter is 8 and I gave her my old iPad to use now it's asking for an activation lock and she can't remember what she used as her user name (Apple ID) or her password. Please help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
Our daughter has decided she doesn't need her iPad mini and
Our daughter has decided she doesn't need her iPad mini and left it for our grandchildren. The problem is she has forgotten her Apple ID and password ***** the iPad mini since she hasn't used it for v… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
I just rebooted my iPhone and it is asking for my ID and
I just rebooted my iPhone and it is asking for my ID and password. Both of these are in the notes section of my phone. I think I remember my ID but I can't remember my password. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
My granddaughter put too many wrong passwords and it
My granddaughter put too many wrong passwords and it disabled the device! What do I do to get it to work again? … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
265 satisfied customers
Activation lock. I am trying to help a Chinese-speaking
I am trying to help a Chinese-speaking friend who is locked out of his iPhone6. He doesn't have receipt from purchase in 2016, so iPhone store at 14 St. in NYC told us to contact get support and we could get a call-back. … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
I don't know what my password to my MacBook is. My son gave
I don't know what my password ***** my MacBook is. My son gave it to me—it is an old one that he transferred from my defunct HP. He didn't think he set up a password ***** told me just to press enter,… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
I am selling my sons iPad Air and we cannot remember the
I am selling my sons iPad Air and we cannot remember the pass code.. It was purchased in 2013. I cannot reset it in my itunes, I keep getting an error code, and when I go into cloud i cannot see it. H… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I have lost my iPad and can't get in and don't know the
I have lost my iPad and can't get in and don't know the password ***** apple id … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My son has my iPad and is going through all of my text
My son has my iPad and is going through all of my text messages and emails. I have set it up to erase when he gets in Wi-Fi but so far it hasn't erased. … read more
Michael T
Michael T
1,917 satisfied customers
I have a ipad (my Son's I bought for him for Christmas like
I have a ipad (my Son's I bought for him for Christmas like 4 years ago).We cannot get into. I have the Apple Id but he does not have correct password. So , I spoke with apple and they I guess reset (… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
I tried to order something and it wouldn't go thru. Then I
I tried to order something and it wouldn't go thru. Then I got locked out of my account. I can't get any apps or update them or order anything. My password *****'t working and the personal question ar… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
Have an iPad from son. He forgot his Apple ID and maybe
Have an iPad from son. He forgot his Apple ID and maybe email. Purchased at Best Buy 2013 in Daytona. Can not find receipt and Best Buy can only look 2 years back. He thinks his email used at the time… read more
Michael T
Michael T
1,917 satisfied customers
How are you? I have purchased 2 iPhone 7 plus, which needed
how are you? I have purchased 2 iPhone 7 plus , which needed an update. I have no good wifi here at my home so I took the devices to someone who can help. They returned the phone updated but its askin… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
I have an apple iPad that I own and I can not get it open
I have an apple iPad that I own and I can not get it open because it is link to my iPhone. My I'd when I purchased my iPad was and still is [email protected] yahoo.com … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,076 satisfied customers
I forget the apple id. 2 days ago. I tried to enter by the
i tried to enter by the apple id i remember and it give me that it,s not correct… read more
Mr.Med
Mr.Med
1,449 satisfied customers
Itunes, app store do not recognize my password. I have just
Itunes, app store do not recognize my password. I have just changed it, just in case. Im at a mac 11" os sierra 10.12.5 … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
I have an Apple Mac, an iPad & an iPhone6. my problem is
Hi Mike, My name is***** have an Apple Mac, an iPad & an iPhone6 … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My iphone was stolen, so I locked it. I have no idea where
my iphone was stolen, so I locked it. I have no idea where it is. I was asked to download the new IOS and did but then could not unlock my ipad because I do not remember the icloud information that wa… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
990 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,930 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x