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I have just received a mid 2009 Mac book pro. The former
I have just received a mid 2009 Mac book pro. The former owner pass word and name do not work. How can I get the laptop to work with a new user name and password ? … read more
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Divyansh Pagaria
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I just bought a new MacBook Air. The Geek Squad dumped all the info from my old computer to my new one. However, I can't retrieve my current e-mails using the password ***** I have for Juno. … read more
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We bought a MacBook recently and can not get past the first page which is requesting a password. My wife isn't sure if she accident,y entered one but now we don't know what it is. Can we restore someh… read more
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Mike
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I bought a used/refurbished late 2009 macbook. When I try to ad a new admin or user it asks for a password. I don't have password ***** it came from nomore rack.com. Can you help me get in and reset p… read more
Mike
Mike
Mac Medic
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I changed out hard drive on My macbook and now I get a flashing
I changed out hard drive on My macbook and now I get a flashing file with question mark on it. I tried booting with option key and I get a lock symbol and a space for a password. Any thoughts?… read more
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John T. F.
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I have a late 2009 model Macbook which Im trying to connect
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Daniel
Daniel
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I have a macbook pro. I bought it in either 2008 or 2009 (I
I have a macbook pro. I bought it in either 2008 or 2009 (I don't remember). I recently packed it in my suitcase for a flight I took. Forgetting that I had it, when I arrived at the airport I decided … read more
Johnny  Mack
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John P
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I bought a new 2009 MacBook and I am trying to connect it to
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Mike
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The back light on my probook has gone out. The information
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Ashik
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I have a new mac book pro. It will not turn on, the screen
I have a new mac book pro. It will not turn on, the screen remains black. It is plugged in to electricity.… read more
Mike
Mike
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I bought a Mac desktop 15 in. screen with Intel in late 2007.
I bought a Mac desktop 15 in. screen with Intel in late 2007. In 2008, I bought a MacBook laptop. I added the Airport Extreme just a few days ago. Now my desktop Mac is non-responding, and in an attem… read more
Mr Apple
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

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IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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