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My e-mail will not open when I click on the icon. Comcast?

Customer Question
My e-mail will not...

My e-mail will not open when I click on the icon.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Comcast?

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Desk computer. Is xfinity an e-mail provider

Technician's Assistant: What troubleshooting have you tried?

I have no idea how to troubleshoot

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

On my safari page a list of my browsing suddenly appeared

Submitted: 3 months ago.Category: Mac
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Customer reply replied 3 months ago
I do not access e-mail on my phone so he will have to answer on this page
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 months ago
Plus I cannot access e-mail which is why I am contacting you
Customer reply replied 3 months ago
How long until I get an answer
Answered in 3 hours by:
3/29/2018
Mac Support Specialist: syseng, Systems Engineer replied 3 months ago
syseng
syseng, Systems Engineer
Category: Mac
Satisfied Customers: 7,836
Experience: Systems Engineer with over 18 years experience in configuration, integration and troubleshooting
Verified

Hello,

My name is David.

Please click the link below to open the Comcast Webmail page:

click here

Enter your username and the password ***** your email account and attempt to login and let me know the result.

Ask Your Own Mac Question
Mac Support Specialist: syseng, Systems Engineer replied 3 months ago

Hello,

Do you still need assistance?

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syseng
syseng
syseng, Systems Engineer
Category: Mac
Satisfied Customers: 7,836
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