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Cant remember last password....I just bought new iPad air2.

Customer Question
Cant remember last password....I...

Cant remember last password....I just bought new iPad air2

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Not sure...think 9...I am verrynovice

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Im up ....except can’t change pworw

Submitted: 4 months ago.Category: Mac
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Answered in 19 minutes by:
3/28/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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