Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I made an accidental purchase in itunes. I don't remember.
music apple music i just signed for trial version didn't knew it was charging on my credit card account … read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
100 satisfied customers
I just upgraded Grindr, and now it crashes when I open it. I
I just upgraded Grindr, and now it crashes when I open it. I did a backup last night onto iCloud. Now if I uninstall and then reinstall Grindr on my iPad, will the chats be preserved? iCloud is showin… read more
Michael T
Michael T
1,771 satisfied customers
$22 was charged to my account and I don't know why. I did
Hi, $22 was charged to my account and I don't know why. I did not purchase an iTunes subscription but for some reason I have this charge … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I just received a second message that someone has made a
I just received a second message that someone has made a purchase from my app account and if I did not make the purchase I should log in and cancel the purchase. I did not make a purchase.so I logged … read more
Mr.Med
Mr.Med
1,392 satisfied customers
Received a Itunes bill for $9.99 that I did not authorize
Received a Itunes bill for $9.99 that I did not authorize on/out of my bank account this morning. … read more
John Holland
John Holland
Bachelor's Degree
96 satisfied customers
I am trying to cancel a purchase made without my consent on
I am trying to cancel a purchase made without my consent on the app store … read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
To cancel an accidental purchase on my account. Iphone. I
I was wondering how can I can cancel the purchase I made with the finger touch on the iPhone 6 … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Received an account from itunes that i dont remember. Dont
received an account from itunes that i dont remember … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,644 satisfied customers
Can you help me with my apple account? I think so not great
I think so not great on computers but i purchased a book thru ibooks and just wondering how long it takes to get a receipt. i bought the book 12 Jan and the receipt is still pending. sorry silly question. … read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
I received an email that states i have made a purchase on
i received an email that states i have made a purchase on itunes and I have not made that purchase please help me cancel that and change my password … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,206 satisfied customers
I have been charged for things that I haven't authorized on
I have been charged for things that I haven't authorized on my account Ryan John suggested I disable my account and ban my credit card from ITunes. I must have an active account so I don't want to can… read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
I received an email from Apple saying I ordered some app for
I received an email from Apple saying I ordered some app for $399.99. I made no such purchase. There was a lnk stating "itunes cancellation form" to use if you didn't authorize the purchase. I clicked… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
My notes field has disappeared from the home screen. 6S,
My notes field has disappeared from the home screen. … read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
Okay I have some questions about grindr and how the app data
Okay I have some questions about grindr and how the app data moves between devices. My boyfriend thinks that I have cheated on him because when he reinstalled grindr on my iPhone 4s, my profile, pictu… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I purchased $24.99 worth of smurfberries for my smurfs game
I purchased $24.99 worth of smurfberries for my smurfs game and shortly after my game froze. I deleted it and retrieved it from the game center but my smurfberries were NOT there. i called apple and t… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
I was charged for an album Feb.17th. I was a new visitor to
i was charged for an album Feb.17th. I was a new visitor to the Apps store trying to buy Lion. Somehow I clicked on something that resulted in my account being charged for a Bosz Scaggs album. I final… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
I believe my iTunes account was hacked, money drained, an app
I believe my iTunes account was hacked, money drained, an app purchased for an iPhone i don't have... trying to reset password XXXXX now I'm locked out! Email verification with my 2 active emails (one… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
I have a mac question regarding the itunes history of all purchases
I have a mac question regarding the itunes history of all purchases of apps on an iphone even if they are free.... I recently noticed all my activity listed under a history section.... I am wanting to… read more
The Mac Daddy
The Mac Daddy
High School or GED
83 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x