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I have an old iPad I gave to grandchild it is now locked
I have an old iPad I gave to grandchild it is now locked says activation lock She does not know the passcode she used can it be fixed … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
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My daughter's i-pod touch is linked to an Apple ID. When she
My daughter's i-pod touch is linked to an Apple ID. When she enters the Apple ID and password ***** were used to set up her device she is locked out. How can we get passed this??? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
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IPAD 2 - ACTIVATION LOCK ; DON'T KNOW APPLE ID OR PASSWORD.
iPAD 2 - ACTIVATION LOCK ; DON'T KNOW APPLE ID OR PASSWORD. DO HAVE THE PASS CODE . DAUGHTER GAVE IT TO ME . DID A PROGRAM UPDATE INSTALL . CAN'T GET PASSED ACTIVATION LOCK … read more
Dustin
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My ipad mini has locked up and I can't seem to type in the
My ipad mini has locked up and I can't seem to type in the right codes or hear the spoken numbers in time. Gramma is not tech savy. Would love to get it opened so I can finish my library book. … read more
Vinod Menon
Vinod Menon
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Not sure who to talk to. I just gave my daughter my old
Not sure who to talk to. I just gave my daughter my old iPad. I have a new iPad. I Reset everything before giving it to her. This morning she was trying to set it up, but came to this: ‘This iPad in l… read more
Eric Ewing
Eric Ewing
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Activation lock. When my daughter set it up the ipad a few
Activation lock. When my daughter set it up the ipad a few years ago she used an email that doesn't really exist and she doesn't remember the password. … read more
Ugo A
Ugo A
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I have been trying to help a friend who is 89 years old
I have been trying to help a friend who is 89 years old unlock his iPad for over a week. He cannot remember his password, answers to his Security questions and is no longer able to access the email he… read more
syseng
syseng
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My granddaughter forgot her iCloud I'd and password to her
My granddaughter forgot her iCloud I'd and password ***** her iPad mini so it's locked. And I won't ! know how to get it to work again. … read more
Cris
Cris
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Hallo. My new iPad is posting a message that is blocking me
Hallo. My new iPad is posting a message that is blocking me from doing anything: it says "Enter the password ***** your Apple ID "*****@******.***". Alexa is my daughter; she doesn't use hotmail anymo… read more
Kris R
Kris R
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My grand daughter is not able to use her iPad because she
My grand daughter is not able to use her iPad because she forgot her password ***** since she has tried different passwords the iPad locked up and we can not use the iPad. Is there a way to reset the … read more
Jon
Jon
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When I first got my ipad my daughter set it up for me and
When I first got my ipad my daughter set it up for me and now I cannot open my ipad because it says your account has been deactivated for security reasons. … read more
Josh
Josh
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I purchase iPad a year ago tru T-Mobile, It's an iPad mini,
I purchase Ian iPad a year ago tru T-Mobile JA: What kind of computer do you have? Customer: It's an iPad mini JA: Have you installed any updates recently? Customer: My daughter 6 years old put an App… read more
Josh
Josh
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Locked out of ipad, software update, never set password
locked out of ipad, software update, never set password ***** … read more
Justin Johnson
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My ipad is locked, and when i restored it to factory it ask
my ipad is locked, and when i restored it to factory it ask me to original my daughter id, but she does not remembers nothing, and email***@******.*** does not exists … read more
Byron
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My mom was given an ipad, by her youngest brother, who got
my mom was given an ipad, by her youngest brother, who got it from his step daughter. While erasing all the old contents on the ipad, the ipad has had a security lock placed on iy by apple. Can the se… read more
Mike
Mike
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Some college
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Old ipad has activation lock screen asking for password and
old ipad has activation lock screen asking for password ***** apple id used to set up the device. we don't remember the pasword no longer use the email account linked to that apple ID so can't reset t… read more
Dustin
Dustin
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We have a ipad and are locked out cant remember id or
we have a ipad and are locked out cant remember id or password … read more
Justin Johnson
Justin Johnson
Owner
3,284 satisfied customers
Tx response. Unfortunately the recommended steps which we
Hi, tx for ur response. Unfortunately the recommended steps which we took on several occasions are not working. What steps should we take next? Looking forward.… read more
Ashik
Ashik
Master's Degree
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Meet the Experts:

Mike

Mike

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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