Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have copied my Mac to iCloud, alloy files are in iCloud,
i have copied my Mac to iCloud, alloy files are in iCloud , how do I get back folders or files to Mac? … read more
David L
David L
Bachelor's Degree
5,401 satisfied customers
My Mac computer is not actually backing up my Quark
My Mac computer is not actually backing up my Quark documents into iCloud. What do I need to do to make that happen? … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,849 satisfied customers
ASHIK ONLY: It's been a while. It seems that every time I do
ASHIK ONLY: Hi. It's been a while. It seems that every time I do something with iCloud, I run into problems. I moved all the folders and files that were on my Desktop to iCloud, not knowing that they … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,849 satisfied customers
About a month ago, my "documents file" on my macbook air
Hi About a month ago, my "documents file" on my macbook air finder moved itself to the icloud section of finder. SInce then, on and off, I have sometimes not been able to open documents from powerpoin… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,849 satisfied customers
All of the folders on my desktop suddenly disappeared and
Second opinion] All of the folders on my desktop suddenly disappeared and cant be found with spotlight. I keep getting notices saying that my connection to the cloud timed out and I have to re-login w… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My name is ***** *****. I have an external hard disc with my
Hi, My name is ***** *****. I have an external hard disc with my iPhotos content stored on it. This disc and its content have been perfectly happy being used with my MacBookPro (15 inch, 2015) in my f… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,849 satisfied customers
My mac has a window constantly popping up asking for 'the
My mac has a window constantly popping up asking for 'the keychain password'. When I clicked on 'Mac help' it said it was the same as my log in password ***** my log in password ***** work. I can't do… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,849 satisfied customers
I use Notes heavily. Recently, I am seeing a recurring
Hello, I use Notes heavily. Recently, I am seeing a recurring issue. Sometimes when I simply click on a note file to open it completely disappears! I had this happen 2 yrs ago and lost a huge file, no… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,849 satisfied customers
I have an older Mac. specs are: Mac OS X 10.6.8 Processor
I have an older Mac. specs are: Mac OS X 10.6.8 Processor 2.4 GHz Intel Core 2 Duo Memory 1 GB 667 MHz DDR2 SDRAM I have 34,000(!) photos on this machine that I want to back up and move to my iCloud a… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,849 satisfied customers
I had a time machine failure on my mac, my external drive was
I had a time machine failure on my mac, my external drive was disconnected and I did not know it so when my bookmarks got deleted I could not restore them. But it turns out I did have I copy of them i… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
. I have an ipad and installed Pages , revising and storing my poems. I
. I have an ipad and installed Pages , revising and storing my poems. I was reorganizing some folders and, having added a new one, was moving a document to it, when suddenly everything disappeared -- … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
OS 10.6.8 downloaded Pages 3.0.1 - all o.k. until no cursor
OS 10.6.8 downloaded Pages 3.0.1 - all o.k. until no cursor appears on open page, therefore no text possible… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
Please help me understand the difference between iTunes MATCH,
Please help me understand the difference between iTunes MATCH, iCloud and Homesharing. I'm trying to sync everything in iTunes on my PC with both my iPhone and iPad and I can't get all songs to show u… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
As far as I can tell iCloud is correctly set up. I access
As far as I can tell iCloud is correctly set up. I access System Preferences > ICloud and it lists Contacts, Documents & data etc ticked, but iCloud storage is always 4.99 of 5GB available. Nothing… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
This isnt a Mac question - this is an iTunes question - hope
This isn't a Mac question - this is an iTunes question - hope you can help. I have two iTunes libraries: one on my work desktop and one on my laptop. I've also got an iPhone. I can't figure out how to… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
hi, I just got my lovely i mac. Unlike my lap top, the hard
hi, I just got my lovely i mac. Unlike my lap top, the hard drive icon wasn't on my desk top. I have just pulled the icon out of the devices list from a folder I'd created on the desk top. The icon di… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
I have my itunes music on a Mac os x version 10.5.8 desk top
I have my itunes music on a Mac os x version 10.5.8 desk top and want to share my itunes music with my MacBook air laptop (same system as above). I have mobile me in place. How do I accomplish this??… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
All of a sudden, the folders on my desktop wont open. They
All of a sudden, the folders on my desktop won't open. They flash open for a second and then disappear. I can't get to any of my files or materials.… read more
The MacWhisperer
The MacWhisperer
Bachelor's Degree
162 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x