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Mac OS 10.10.5, Internet Channel (inch.com) email, forgot my…

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Mac OS 10.10.5, Internet...

Mac OS 10.10.5, Internet Channel (inch.com) email, forgot my password ***** their support doesn't answer emails nor do they answer their phone

Technician's Assistant: When did you last change your password ***** Apple ID?

January 2017

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No don't have an Apple online account and really don't want one

Submitted: 3 months ago.Category: Mac
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Answered in 6 minutes by:
3/28/2018
Mac Support Specialist: Jeffrey B,
 replied 3 months ago
Jeffrey B
Category: Mac
Satisfied Customers: 955
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Do you still need assistance with your issue?

Kind regards,

Jeffrey

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Customer reply replied 3 months ago
No just send me instructions
Mac Support Specialist: Jeffrey B,
 replied 3 months ago

Understood.

What is the email adres you are trying to recover?

Kind regards,

Jeffrey

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Customer reply replied 3 months ago
I got your text I guess I have to go to the link that was sent
Customer reply replied 3 months ago
Ok I went to the link and it took me to this page....now email me written instructions please
Mac Support Specialist: Jeffrey B,
 replied 3 months ago

Understood.

What is the email adres you are trying to recover?

Kind regards,

Jeffrey

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Customer reply replied 3 months ago
Jeffrey where are my written instructions the link my.justanswer.com/app/s/BcVS7 doesn't go anywhere but to just answer.com
Customer reply replied 3 months ago
not interested
Customer reply replied 3 months ago
cancel my free trial this service is useless
Mac Support Specialist: Jeffrey B,
 replied 3 months ago

Understood. I am sorry to read this.

I do see there is a password ***** procedure here:http://inch.com/info/tech/faq-basicsetup.php#passwd

Is this what you are referring too?

Kind regards,

Jeffrey

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Customer reply replied 3 months ago
I went to that link the text so small I would have to email it to myself and blow it up. However I did a very basic read and I can access that same information at inch.com. Therefore, please close this account and remove my phone # From your automatic dialer thank you
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