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Battery on iphone not charging. I think is it 6 or 7. I am…

Customer Question
Battery on iphone not...

Battery on iphone not charging

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

I think is it 6 or 7

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I am nervous being 73 years old - trying not to get anxious. I t was work when I was ready for bed about- 9:30 so I plugged it in to charge for the night and all of a sudden it went dark with the very low battery sign.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I have tried another outlet and even hooked it up to an excellory charger. My iphone case has an extra battery in it on the back

Submitted: 4 months ago.Category: Mac
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Customer reply replied 4 months ago
how much longer? I am getting nervous about this website
Customer reply replied 4 months ago
it was been 8 minutes please respond
Customer reply replied 4 months ago
please respond -
Answered in 54 minutes by:
3/28/2018
Mac Support Specialist: Michael, Computer Software Engineer replied 4 months ago
Michael
Michael, Computer Software Engineer
Category: Mac
Satisfied Customers: 283
Experience: Senior Consultant & Chief Engineer in systems development environments
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Hi, My name is***** to JustAnswer.com. To make sure I don't miss anything, please give me a minute to review your question.

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Mac Support Specialist: Michael, Computer Software Engineer replied 4 months ago

I am so sorry for not responding to you quickly enough. Let do this again, but please let me know what time you will be available so I can make myself available for you as well.

Again, sorry for the delay and I look forward to hearing from you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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