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syseng
syseng, Systems Engineer
Category: Mac
Satisfied Customers: 8355
Experience:  Systems Engineer with over 18 years experience in configuration, integration and troubleshooting
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Phone is disabled. Iphone 7 broken screen. Cant turn phone

Customer Question

phone is disabled
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: iphone 7 broken screen
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: cant turn phone off ok
Submitted: 7 months ago.
Category: Mac
Customer: replied 7 months ago.
i just need to back my phone up before getting it repaired
Expert:  syseng replied 7 months ago.

Hello,

My name is David.

Your iPhone should already backup to either iTunes or iCloud automatically. Do you regularly connect the iPhone to iTunes? If you do you likely already have a backup available in iTunes when the phone syncs with iTunes. If not sure, plug the phone into the computer you usually use with iTunes and watch iTunes to see if the iPhone automatically syncs with iTunes. If it does it will present a screen showing the last time the phone was backed up.

Expert:  syseng replied 7 months ago.

Hello,

Do you still need assistance?