Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I brought a iPad for my daughter from a 2nd hand store but
I brought a iPad for my daughter from a 2nd hand store but its lock with an Apple ID how can I contact the owner to see if I can unlock it ..I took it back to we're I bought it but he wont give me my … read more
Sheri
Sheri
Bachelor's Degree
748 satisfied customers
I have forgotten my Appleid and passion my iPad have not
I have forgotten my Appleid and passion my iPad have not used in over a year. Is there a way to factory reset it and start over … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
I'm trying to buy a new iPhone and get everything set up but
I'm trying to buy a new iPhone and get everything set up but I haven't used my password ***** so long I've forgotten it. I don't live in the town where the store is located so I'm trying to get a new … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I need activation help. Iphone 4. It just started today the
it just started today the phone is asking fot my apple I D … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
My older iPad is asking for activation telling me I have to
My older iPad is asking for activation telling me I have to put in a password ***** it's owner (that's me) has used Find My iPhone to link it to their Apple ID which of cause is rediculouse as I do no… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My ipad is not letting me sign in. I'd like to talk to
My ipad is not letting me sign in. I'd like to talk to customer support. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
It's my daughters iPad, she is the original owner and is
It's my daughters iPad, she is the original owner and is locked out. Activation lock … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
What happens if I found a phone but the owner is not from
What happens if I found a phone but the owner is not from where I am and have already left the country? How can I delete her Apple ID on the phone?… read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I have an iPad from my mother-in-law who is now deceased and
I have an iPad from my mother-in-law who is now deceased and no one knows her passcode. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,815 satisfied customers
I am the 2nd owner of the Apple iPhone S4. The phone is
I am the 2nd owner of the Apple iPhone S4. The phone is locked and require the Apple Password ***** open. The Apple Password ***** ***** by the 1st owner and I don't know the password. Please assist t… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,815 satisfied customers
I am locked out. iPad is disabled. When updated had to use
I am locked out. iPad is disabled. When updated had to use passcode. I have no idea what the passcode is. Now iPad is disabled. … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I'm trying to set up my new iPad mini and thought I was all
I'm trying to set up my new iPad mini and thought I was all set. However, I can't sign in now because I apparently am using the wrong “passcode”. I've been locked out for 1 minute! 5 minutes, and now … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I'm trying to reset my apple password. Months ago. No I
No I didn't. How do I get there? I am locked out of my IPad. … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
My MacBook is locked because my niece restricted the wrong
Second opinion] My MacBook is locked because my niece restricted the wrong MacBook … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I helped a friend of mine set up her ipad and wrote down her
I helped a friend of mine set up her ipad and wrote down her password ***** her. Her kids use it for school a lot. She is mexican and doesnt understand a lot when it comes to this. Well her kids were … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,815 satisfied customers
I am locked out of my iPhone 7 How can I retrieve password
I am locked out of my iPhone 7 How can I retrieve password ***** having to erase, etc? I've been having difficulties recently because I'm not tech savvy and don't know what I'm doing when I click on v… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a ipad and I forgot my password I cannot even get
I have a ipad and I forgot my password ***** cannot even get into my I pad. What do I do. Thank you … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My Mini Ipad was given to my friend in Vietnam. Last week
My Mini Ipad was given to my friend in Vietnam. Last week one theft entered the home when nobody there and took it away. It contains too many personal important things, including pictures stored in it… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,815 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x