Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I don't know my apple ID password. How do I set a new one?

Customer Question
I don't know my...

I don't know my apple ID password. How do I set a new one?

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I'd like to update my iPhone to an 8+. In order to transfer my stuff into the new phone, I need to give the gal my password. Sierra 10.12.5

Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Customer reply replied 3 months ago
How long do I wait for support on this question? I just want to reset my password!
Answered in 20 minutes by:
3/27/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 3 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Sorry for the delayed response. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 3 months ago

May I have your Apple ID so that i can check for the password ***** option from my side?

Ask Your Own Mac Question
Customer reply replied 3 months ago
Is this a joke? There's nothing to fix. How do I reset my Apple ID password?
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 3 months ago

An email has been sent to your email address, p•••••@g•••••.com. Follow the directions in the email to reset your password.Please let me know if it works for you.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I can't remember my password. So I end up with you all
I can't remember my password. So I end up with you all having to reset my phone. It takes a while and when they get it and send me a message, it asks for my password ***** I don't have! this has been … read more
Cris
Cris
60 satisfied customers
It's been locked "for security" and indicates someone used
It's been locked "for security" and indicates someone used "where is my Iphone." and I don't have an Iphone. It also won't accept the correct bd. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have a new 8 plus and an I pad. A month or so ago I
Hi, I have a new 8 plus and an I pad. A month or so ago I changed my Apple ID on my phone, but I couldn't change it on my iPad for some reason. … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
Apple ID disabled. Apple iphone8. Every password I have been
Every password ***** have been going on for a while now … read more
Mr.Med
Mr.Med
1,192 satisfied customers
I have a problem! I have purchased a new iPhone 8 and a new
Hi Mike, I have a problem! I have purchased a new iPhone 8 and a new iPad pro earlier this year. I would dearly like to activate both devices so that I can use them! The main issue is that i seem to h… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My Id has been blocked. IPhone 6. I did everything that I
I did everything that I was ask to do and it said that was done properly but I cant update my apps … read more
Aparna Indresh
Aparna Indresh
Mac Enthusiast
529 satisfied customers
I just got a new phone, and my Apple ID is disconnected and
Hi, I just got a new phone, and my Apple ID is disconnected and has been because I disputed some game or app charges a few years ago. Now I cannot transfer my data to my new phone. … read more
Mr.Med
Mr.Med
1,192 satisfied customers
My Apple ID has been disconnected. IPhone 7 plus. For about
For about month. I've got on my settings and tried to fix it there. I'm not very good at fixing cell phones!! Lol … read more
Aparna Indresh
Aparna Indresh
Mac Enthusiast
529 satisfied customers
I am trying to buy a movie to watch on my Apple TV, but it's
I am trying to buy a movie to watch on my Apple TV, but it's saying my password ***** ***** I don't know what to do. … read more
Aparna Indresh
Aparna Indresh
Mac Enthusiast
529 satisfied customers
I am the 2nd owner of the Apple iPhone S4. The phone is
I am the 2nd owner of the Apple iPhone S4. The phone is locked and require the Apple Password ***** open. The Apple Password ***** ***** by the 1st owner and I don't know the password. Please assist t… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I bought an i phone 8 and want to trade in my old 6. I can
i bought an i phone 8 and want to trade in my old 6 … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I can't sign in to me apple email account. I went to apple
I went to apple shop and geek told me I was using wrong password … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
My apple iphone4s is saying activation lock. I don't know
i shut it off and back on its saying find my phone i didn't activate that … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Im trying to connect a new HP printer and in order to
Im trying to connect a new HP printer and in order to complete the software installation, it wants my computer password. I have tried every password *****'ve ever used and none of them work. This happ… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
How do I get a new Pass, OS version 10.12.5. (Mac.) No, gone
gone into my account via *************** the message: it takes a few days and you will be informed on tel.************* … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I got a new iPhone 5 and transferred my stored information
I got a new iPhone 5 and transferred my stored information from my old iPhone 5. The phone keeps prompting me to sign into iTunes. I can't do anything else with the phones. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I lost it or it was stolenbusiness line Summit Staffing can
i lost it or it was stolen(###) ###-####business line Summit Staffing can you help me find it? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I want to change my apple id, a time ago, I can give you the
I can give you the email but it is not used any more … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x