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For ages I have not been able to get into the Apple app
For ages I have not been able to get into the Apple app store. I have a different ID to the one I can see in the app store. How can I align my IDs and passwords for apple and app store please … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
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John T. F.
John T. F.
Apple Consultant
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When I got a new iPhone 8, I believe I made a mistake
When I got a new iPhone 8, I believe I made a mistake putting in my son's Apple ID and I cloud . Now I want to put it back in my name. How do I change this. … read more
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Recently moved and changed address and password yesterday. I
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Its A password reset issue..my accounts are slowly
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I had my Apple ID and ICloud on an old email address that no
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My iPad keeps asking for me to "Sign in to Apple Store" for
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Have just bought a new apple phone and have seemed to up my
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Mike - My darling husband passed away on 6th January 2016
Hi Mike - My darling husband passed away on 6th January 2016 and I inherited his i-pad. After lots of stuffing about I was able to find the receipt of purchase and had the i-pad put in my name. Proble… read more
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John T. F.
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Karthik
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I get the following error message ( Itunes could not connect
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Master's Degree
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My mac has a window constantly popping up asking for 'the
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My gmail was recently hacked and therefore had to get a new
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Hi, I have a Mac and for the last 48 hours I have been unable
Hi, I have a Mac and for the last 48 hours I have been unable to connect to my itunes account. I can open itunes but when I try to access my account i get error 310 unable to process your request plea… read more
Brandon M.
Brandon M.
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I have an iTunes account which I use to add Apps to my iPad.
I have an iTunes account which I use to add Apps to my iPad. I logged on erroneously yesterday using the incorrect account ID and I think I may have created a second account. My correct account is: XX… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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