Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
It's an old Apple IV. Haven't used in quite awhile. Have
It's an old Apple IV. Haven't used in quite awhile. Have many pictures on this phone that I want to access and can't - don't know my user ID - only a guess as to my password ***** can you help?? … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
1 satisfied customers
Forgot password. I have had the phone 3 yrs and have never
I have had the phone 3 yrs and have never changed the password. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I need help with apple password. I do not remember ...i am
i need help with apple password JA: When did you last change your password ***** Apple ID? Customer: i do not remember ...i am 81 yrs old JA: Did you try resetting through Apple's online account reset… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I no longer have acces to the e mail account (and can't
I no longer have acces to the e mail account (and can't remember the password) I used for Apple. Can I create another account? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I have a Apple iPhone 5s I don't use anymore because I got
I have a Apple iPhone 5s I don't use anymore because I got new Apple iPhone and I had the change the number and email and password. I have given the iPhone 5s to someone else and it's leaked to my iCl… read more
Jon
Jon
Bachelors Degree
790 satisfied customers
Im 60 yrs old 2 heart attacks Im over trying to solve this
Im 60 yrs old 2 heart attacks Im over trying to solve this problem for 3 days including apple tech support shop. I have 3 devices OK: MACm Iphone 6 Plus and Ipad air, but I have an old IPAD i have not… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
Iphone disabled not sure of my password. Do not remember i
iphone disabled not sure of my password JA: When did you last change your password ***** Apple ID? Customer: do not remember i am 81 years JA: Did you try resetting through Apple's online account rese… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
We've forgotten our password. Can you help us. We are over
We've forgotten our password. Can you help us. We are over 81 yoa … read more
Justin Johnson
Justin Johnson
Owner
2,730 satisfied customers
I have an ipad which is quite old. I cannot remember my
I have an ipad which is quite old. I cannot remember my Apple Id but have the password ***** I used to set up the ipad. I think my grandchildren have been playing with it because it now asking me to p… read more
Mr.Med
Mr.Med
1,293 satisfied customers
Need to change apple passcode for Macbookair. Months ago Do
Months ago Do not remember as I am 80 yrs old and have memory loss … read more
Justin Johnson
Justin Johnson
Owner
2,730 satisfied customers
I have 1 IPad I have been locked out of since before
I have 1 IPad I have been locked out of since before Christmas because I tried too many times forgot my password. I updated new iPad can't remember code put n did it 2 times afraid will lock 71 yrs ol… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I cannot log in to my account. I do not remember. I am 80
I do not remember. I am 80 yrs old and not really good at this … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I'm using my girlfriend iPad...had mind restored yesterday
I'm using my girlfriend iPad...had mind restored yesterday from best bey..and it still asking me for my Apple ID and password..I can't remember it? … read more
Karthik
Karthik
Mac Enthusiast
519 satisfied customers
My 6 yr. old I mac is suffering from old age like me :81
My 6 yr. old I mac is suffering from old age like me :81 (yrs.)I forgot passwords. need to remove old files.upgrade programs.clean up my I mac.Speed up the computer.etc can you help me? Set up E-mail … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I keep Forgetting my Google password. I write it down and
I keep Forgetting my Google password. I write it down and try to key it in correctly. The password ***** ***** … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I have a mini ipad It must be 4 yrs old did an update
I have a mini ipad It must be 4 yrs old did an update recently and now it wants to beactivated apparently i cannot remember the right password ***** do so. What do I do now?… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have an earlier model iphone that is about 2 or 3 yrs old.
Good Afternoon, My name is ***** ***** and I have an earlier model iphone that is about 2 or 3 yrs old. I am the original owner and I am not sure which one it is. I received it thru a Verizon promotio… read more
Jason Jones
Jason Jones
AAS Information Technology
6,338 satisfied customers
I have a 5 yr old MAC OS X. Ive purchased and need to install
I have a 5 yr old MAC OS X. I've purchased and need to install a Norton security system, but after all these yrs, I don't remember/ know my MAC User ID and Password. Pls help me create a new one. Thnx… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x