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My husband just died and originally many years ago this

Customer Question
My husband just died...

My husband just died and originally many years ago this computer was set up for him but he never used it so I have been using it. Since Feb. 12th I can't get any emails on my email***@******.***, my***@******.*** of for iTunes Christineblantz @icloud.com accounts it's terribly frustrating and I am trying to do my taxes today so I don't have allot of time

Technician's Assistant: When was the last time you updated the Operating System (OS) on your Apple device?

I tried today

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes, My best friend just died, my Mom is about to die so not having any of my passwords or my computer not work is terrible!

Submitted: 3 months ago.Category: Mac
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Answered in 12 minutes by:
3/27/2018
Mac Support Specialist: Jins M. N., Computer Hardware Engineer replied 3 months ago
Jins M. N.
Jins M. N., Computer Hardware Engineer
Category: Mac
Satisfied Customers: 3,077
Experience: Mac Expert, 7+ years of experience in installation and trouble shooting of mac osx and apps
Verified
Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Do you know the answer of Security Verification Question:
What is your favorite movie?
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Customer reply replied 3 months ago
maybe "Gone With the Wind"
Customer reply replied 3 months ago
Can you fix it without a secure connect?
Customer reply replied 3 months ago
actually for ITunes the email***@******.***
and the***@******.*** is the computer email which I don't use much.
Customer reply replied 3 months ago
I need correct passwords for all accounts.My husband Dr. Roland Blantz died 10/29/17 but yesterday I decided to payoff his 1phone and give it to a friend of mine. I can't find the password ***** his rather new iPhone on my account number 1(###) ###-####
Mac Support Specialist: Jins M. N., Computer Hardware Engineer replied 3 months ago
Okay, we can try our best without remote session.
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Customer reply replied 3 months ago
I had fairly recently added my husband’s phone to my Verixon account which I have had for 38 years but despite trying all his favorites passwords and his many lists of passwords I can’t find it! They told me Linksys might have it but without Zi can’t wipe it clean to give to my friend
Customer reply replied 3 months ago
I need to reset passwords for***@******.*** , Christineblantz90 @ iCloud. Com and iTunes U account***@******.***
Customer reply replied 3 months ago
what is going to happen?
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