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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8567
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Had to change computers. Can't get firefox to it thinks it

Customer Question

had to change computers. Can't get firefox to it thinks it is runing.
JA: When could you last open your Firefox?
Customer: yesterday and it might have updated during the night
JA: Did you recently update your software or Operating System (OS)?
Customer: no
JA: Anything else you want the Software Expert to know before I connect you?
Customer: tried to uninstall but it is running
Submitted: 7 months ago.
Category: Mac
Expert:  Jason Jones replied 7 months ago.

Hello,

My name is***** will be the person helping you today.

Expert:  Jason Jones replied 7 months ago.

May I remotely connect to your computer, so I can troubleshoot and fix this issue for you?