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Russell H.
Russell H., Long-time Computer Expert
Category: Mac
Satisfied Customers: 13489
Experience:  Years ago & in 2 years recently, I helped with Mac OS [X] & MacBook & Air & BootCamp etc. problems.
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I can't find my 2017 return form which I bought months ago.

Customer Question

I can't find my 2017 return form which I bought months ago
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Macbook pro MOS High sierra 10.13.3
JA: How long has this been going on with your MacBook Pro? What have you tried so far?
Customer: Since right now. Yesterday, I had it and opened it, and it would not access my 2016 return. So, with much fussing around managed to restore the 2016 and now have it on my desk top. Now the 2107 is on my computer. How Do I get back?
JA: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?
Customer: I don't know. But please get the expert
Submitted: 7 months ago.
Category: Mac
Expert:  Russell H. replied 7 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Expert:  Russell H. replied 7 months ago.

Try searching with Spotlight: Command-Spacebar, then enter the file name or a portion of it, e.g.


perhaps? and do a search for it that way. I hope this helps! If '2017' does not work then use whatever portion of the file name that is most distinctive that you can clearly remember.

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