Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Cannot sync my mail and server. Don’t know. Where woul I…

Customer Question
Cannot sync my mail...

Cannot sync my mail and server

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

Don’t know. Where woul I find that

Technician's Assistant: The Mac Technician will be able to walk you through that. When did you last reboot?

Yestaerday

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I have 2 I pads and a mobile phone to sync together

Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
3/27/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 3 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,207
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me which email service you are trying to synch with?

Please let me know

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I am unable to sync my I pad with my I phone. Don't know
Yes how do I store all my photos in I cloud & delete them from my phone & pad.… read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
What will you charge: I have Win7 x64 Outlook 2010 with
Hi Jason, What will you charge for this: I have Win7 x64 Outlook 2010 with iPhone6s. I changed my email setting on the PC to iMAP. Since then I cannot get my contacts to appear in iTunes or sync using… read more
Chris Baxter
Chris Baxter
28 satisfied customers
I have a new iPhone 5 and when I try to retrieve my gmail,
I have a new iPhone 5 and when I try to retrieve my gmail, the screen says:"CANNOT GET MAIL. The connection to the server failed".How can I correct this? I took the phone back to AT&T and they said ev… read more
Cris
Cris
60 satisfied customers
I am having an issue with syncing my mac mail to my gmail and
I am having an issue with syncing my mac mail to my gmail and my droid phone. The problems started when mobile me went to icloud. Is there an easy fix for this?… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
I have an iPhone with iOS5 running on it. I have 3 PCs - one
I have an iPhone with iOS5 running on it. I have 3 PCs - one running Windows 7, the other 2 running Windows XP Professional running Service Pack 3. I have mobile me 1.6.7 running on all 3 PCs. Having … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
How can you sync your I Pad on your PC and sync your I Pad
How can you sync your I Pad to your Google calender ? My current Google calender is empty, and my I Pad is populated with my calender events. There has to be an easy way to sync your I Pad with Google… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
I have an Ipad 2 and can receive messages from people but cannot
I have an Ipad 2 and can receive messages from people but cannot send from my Ipad. Can you help me with this? [email protected]… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
MobileMe issue. My Hotmail account mail gets pushed to my
MobileMe issue. My "Hotmail" account mail gets pushed to my phone and iPad OK. But, when I delete an email from my mail account on my iMac ( which is sync'd with my phone/iPad thru MobileMe) the mail … read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
I am a Mobile Me subscriber with an iphone and ipad but with
I am a Mobile Me subscriber with an iphone and ipad but with a hp pc. When I sync to Itunes, somehow it duplicates entries on my phone and in mobile me and wipes out details but leaves the name of the… read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
hello and help! 1. how can I keep all of my calendar entries
hello and help! 1. how can I keep all of my calendar entries (from 2010) in my Iphone4 (new this month)? the 2010 entries are still in me.com calendar. 2. in the Iphone 4 settings and calendar account… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Good morning I just purchased an I Pad I use mobile me on
Good morning I just purchased an I Pad I use mobile me on my i phone and lap top and I typed in some date on the phone and it showed up on my i pad Then I typed in some data on my i pad calender, but … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hello, my Iphone calendar notes never appears in my mac calender.
Hello, my Iphone calendar notes never appears in my mac calender. Ho can I get better communication? Olav… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor\u0027s Degree
687 satisfied customers
My husband upgraded software for his ipad which is linked to
My husband upgraded software for his ipad which is linked to my desktop and iphone via mobile me. My calendar is now a mess! Everything is tripled on my phone and other things are missing from my desk… read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
i am trying to clean up my contacts on the iphone and make
i am trying to clean up my contacts on the iphone and make sure that these contacts are on my computer. i cxannot find where to locate the addresses on the computer. if i delete the nos on my iphone a… read more
Omer Mushahwar
Omer Mushahwar
Bachelor\u0027s Degree
237 satisfied customers
My calendar on Mobile me is not syncing correctly with my ical
My calendar on Mobile me is not syncing correctly with my ical on my mac. I also see duplications on mobile me, in addition to some appointments are on mobile me and not on the Mac. My software on my … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have Microsoft Exchange and have the mail synced, but cannot
I have Microsoft Exchange and have the mail synced, but cannot get the contacts and calendar to sync over the air… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
I have a question about synchronizing my MacBook Pro and my
I have a question about synchronizing my MacBook Pro and my Iphone, especially the contacts. I have a "Contacts" icon on my phone, and an "Address Book" application on the Mac. I also have contacts wi… read more
Tom
Tom
3 years college
642 satisfied customers
mobile me will not show up in system preferences and does not
mobile me will not show up in system preferences and does not show up in software update I am using Tiger v 10.4.11 w 1.8 Ghz PowerPC G5 processor have 2 GB of Memory I searched multiple locations and… read more
Derick The Mac Guy
Derick The Mac Guy
The Mac Guy - IT Operations
Associate Degree
54 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x