Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I got a new nano ipod when i try to down load itunes, itunes…

Customer Question
Second opinion] i got...

Second opinion] i got a new nano ipod when i try to down load itunes, itunes tells me it can not down load because i need 12.2 version

Technician's Assistant: When did you last update iTunes?

Dont know

Technician's Assistant: What have you tried so far with your iTunes?

I have been down loading itunes about 2 or 3 months ago with no problem that was with a different nano ipod

Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 hours by:
3/27/2018
Mac Support Specialist: Pete, Computer Engineer replied 3 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,387
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Mac Question
Mac Support Specialist: Pete, Computer Engineer replied 3 months ago

You can download the latest version of iTunes from

https://www.apple.com/uk/itunes/download/

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,387
20,387 Satisfied Customers
Experience: Over 16 years of computer experience, CISCO certified

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I got a new nano ipod when i try to down load itunes, itunes
i got a new nano ipod when i try to down load itunes, itunes tells me it can not down load because i need 12.2 version … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have an iPod Nano A1446 which is not recognized by iTunes.
I have an iPod Nano A1446 which is not recognized by iTunes. I am using Windows 10 on a laptop computer. Have had a computer technician involved and they have said it is the iPod that is the problem. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I cant sync my ipod nano to my apple account to down load
I cant sync my ipod nano to my apple account to down load songs my sons Ipod touch is showing but not my nano?? … read more
Mr.Med
Mr.Med
1,192 satisfied customers
Received a message when I plugged in my ipod nano that says
Received a message when I plugged in my ipod nano that says "One of teh USB devices attached to this computer has malfunctioned." I've gotten the computer to recognize it once by plugging into a diffe… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Help. Im not a techy person. I have a Imac G5 Model PowerMac8.2
Help. Im not a techy person. I have a Imac G5 Model PowerMac8.2 Memory 512 MB and have just bought an IPod 8 GB but my Mac does not support and I cannot download the Itunes version onto my MAC that I … read more
Techie_Ben
Techie_Ben
Software Engineer
Master\u0027s Degree
1,444 satisfied customers
I got a new computer and when I bought an album from iTunes,
I got a new computer and when I bought an album from iTunes, I was asked to reverify my credit card information, which I did. I also change the name from Pat to Patricia, since that is the name on my … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just purchased my first ipod (nano). When playing a music
I just purchased my first ipod (nano). When playing a music selection, it powers off after about 60 seconds. It will power back up and restart at the point in the music where it shut off. I left it pl… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an iPod touch, purchased about 2 months ago. I loaded
I have an iPod touch, purchased about 2 months ago. I loaded a cd into iTunes and was updating the touch when I got an error message (9). The iPod will not restore and though it does turn on, the menu… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
iPod nano gen 6 After refreshing podcasts and then syncing
iPod nano gen 6 After refreshing podcasts and then syncing they show up on the screen. But they won't play. There is also no sound on the nano for anything, music included. Help!… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
How can I find the serial number on my iPod nano It was a
How can I find the serial number on my iPod nano? It was a gift so I don't have the box or receipt.… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
Both of my ipods, a 4GB nano (few years old) #ym539wbcszc and
Both of my ipods, a 4GB nano (few years old) #ym539wbcszc and a classic 30GB #8k6306ebsz9, suddenly registered "corrupted" when I plugged them into my computer, Mac, 2.66 GHz intel corew 2 Duo mac osx… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor\u0027s Degree
687 satisfied customers
My ipod wont sync. My ipod is reconized by computer and on
My ipod won't sync. My ipod is reconized by computer and on itunes. But it won'y let me add my latest purchases. Help, Sandy grandma… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Our two ipods have not been used for over a month and when
Our two ipods have not been used for over a month and when I recharged them both, they will not play. The green light comes on for about 3 seconds, then turns off. We get no music at all. What do I ne… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
my wifes iPod nano 6th gen will not connect to itunes, tried
my wife's iPod nano 6th gen will not connect to itunes, tried everything. I just get a dialogue box asking for action to take, view files, view as slide show and download pictures ect. Can you help? t… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I bought a Nano for a friend for Christmas and want to do all
I bought a Nano for a friend for Christmas and want to do all the work to download iTunes to his it. I also have an iPod with a full set of music. (We don't have the same taste in music). Anyway.... I… read more
The Mac Daddy
The Mac Daddy
High School or GED
76 satisfied customers
My second generation ipod nano will not turn on and my computer
My second generation ipod nano will not turn on and my computer and itunes will not recognize my ipod. It does not even show up in the my computer display.… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor\u0027s Degree
687 satisfied customers
I have an ipod classic, 80gb that I pur. 2 years ago. I gave
I have an ipod classic, 80gb that I pur. 2 years ago. I gave my wife an ipod nano for Xmas. After setting her nano up on our imac and downloading songs, my classic no longer shows up under devices on … read more
Travis
Travis
Director of Design
Bachelor\u0027s Degree
757 satisfied customers
My itouch is no longer recognized with my imac. It says that
My itouch is no longer recognized with my imac. It says that I need the itunes 8.2 or better version, which I already had. Then I try to download the itunes 8.2 version(to get it back) and it goes thr… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x