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Need password for tablet. Unknown

Customer Question
Need password ***** tablet ...

Need password ***** tablet

Technician's Assistant: When did you last change your password ***** Apple ID?

Unknown

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, thanks

Submitted: 3 months ago.Category: Mac
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Answered in 1 minute by:
3/27/2018
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 3 months ago
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 40,832
Experience: Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Verified

Hi,
I'm sorry about the issue. Is this an Apple iPad tablet?

Is your tablet asking for the Wi-Fi password, or the Apple ID password, or the Passcode, etc.?
Please reply at the box below. Thank you,

Ask Your Own Mac Question
Customer reply replied 3 months ago
Apple ID password
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 3 months ago

Is your iPad currently showing a part of an email address, such as t****@y****.com or d****@icloud.com, etc.?

Please reply at the box below. Thank you,

Ask Your Own Mac Question
Customer reply replied 3 months ago
no, asking for apple I d password
Customer reply replied 3 months ago
asking for apple I D password
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 3 months ago

Do you know the email address associated with your Apple ID account / associated with your iPad tablet?

Do you also have Windows xp, vista, or 7, 8, 10, or Mac computer?

Please reply at the box below. Thank you,

Ask Your Own Mac Question
Customer reply replied 3 months ago
new today MacBook Air
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 3 months ago

Please try the following fix:

  1. Click on the website below:
    http://iforgot.apple.com/
  2. There, in the first box, enter the email address associated with your Apple ID account.
  3. In the second box, enter the characters as shown on the page.
  4. Click on Continue at bottom.
  5. Follow the instructions there in order to reset your Apple ID account password.

Please reply at the box below to continue. Thank you.

Ask Your Own Mac Question
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 3 months ago

How is it going?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
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Experience: Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.

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