Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Notice on my desktop: "You can open or save files on the
Notice on my desktop: "You can open or save files on the disk, but you cannot save changes. Back up the disk and reformat it as soon as you can." Then another, "Time machine could not back-up the "bac… read more
Jon
Jon
Bachelors Degree
905 satisfied customers
Another small (I hope) problem. Bought Office 365. Got an
Another small (I hope) problem. Bought Office 365. Got an e-mail (Office 2011) with an "Install" button. This opens Safari which immediately crashes.… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Will a seagate expansion desktop drive for a pc work on a
will a seagate expansion desktop drive for a pc work on a Mac ? I bought the wrong seagate … read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
I'd like to use TimeMachine on my MacBook Air (macOS Sierra
I'd like to use TimeMachine on my MacBook Air (macOS Sierra 10.12.6) to back it up to a Seagate 1Tb USB drive (BackUp Plus Slim). Although the Seagate drive is Mac compatible, I've read somewhere that… read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
I have a Seagate Backup Plus for MAC and I want to retrieve
I have a Seagate Backup Plus for MAC and I want to retrieve a spreadsheet file from it. I have not ever learned how to do this. … read more
Sheri
Sheri
Bachelor's Degree
850 satisfied customers
I recently upgraded. to high sierra for mac. Now I don't
I recently upgraded . to high sierra for mac. Now I don't seem to be able to create folders or paste anything to my external hard drives. What's going on? … read more
Jon
Jon
Bachelors Degree
905 satisfied customers
Just starting to seem slow. Os is sierra version 12.12.6.
just starting to seem slow JA: What's the model and Operating System (OS) of your device? Customer: os is sierra version 12.12.6 JA: When did you purchase your Apple device? What troubleshooting have … read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
I'm about to replace my internal hard drive on my Mac based
Hey Ashik - I'm about to replace my internal hard drive on my Mac based on your recommendations last week. Couple questions first:This is the drive I'm planning to install: https://amazon.com/gp/produ… read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
I plugged my Seaport back drive into my Mac Book and want to
I plugged my Seaport back drive into my Mac Book and want to know how to do a complete back up … read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
When using Time-machine to back up, is it possible to back
when using Time-machine to back up, is it possible to back up two MacBookPro in one portaible HD?… read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
It appears that my airport is connected to my network and i
It appears that my airport is connected to my network and i see the airport network name in list of wifi's available. However, I can't configure time machine to the airport time capasule. Every time I… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My mac is behaving badly. I decided to upgrade OS and get
My mac is behaving badly. I decided to upgrade OS and get latest Ms office for Mac. So step 1 back up data. Attach external drive, open Time machine. Now the ™ screen fills my screen nothing is happen… read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
My computer is so slow, it sometimes takes 3-5 minutes to open
My computer is so slow, it sometimes takes 3-5 minutes to open i-photo....someone said I need to get an external drive for my photos to clear up some space?… read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
I have a mini mac and an external harddrive. My computer is
I have a mini mac and an external harddrive. My computer is set to create back ups on my external hard drive but instead of just backing up new files it completely backs up my computer each time and c… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi, basically I had inprogress files in my external hard disk
Hi, basically I had inprogress files in my external hard disk which I had all my files inside still. I was about to figure out to extract all this files into my new mac, however time machine overwritt… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I own a Mac Book Pro that is two years old. I recently purchased
I own a Mac Book Pro that is two years old. I recently purchased a Seagate GoFlex Desk For Mac external hard drive. The sole purpose of the external hard drive is for backup of data on the Mac Book, u… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a desktop imac running 10.5.8; Processor 2.66 GHz Intel
I have a desktop imac running 10.5.8; Processor 2.66 GHz Intel Core 2 duo; Memory 4 GB 1067 MHz DDR3 I am running Parallels Desktop 5 (version 5.0.9370) so I can run PC programs as well. I purchased a… read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
I have a seagate external harddrive (Free Agent), installed
I have a seagate external harddrive (Free Agent), installed it a little over one year ago on my apple laptop. a few weeks ago I got messages that the backup failed, and then the icon disappeared on th… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x