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I got a notice via email that my account had been frozen,

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I got a notice...

I got a notice via email that my account had been frozen, and would be closed. Is this true?

Technician's Assistant: When was the last time you updated the Operating System (OS) on your Mac or device?

I think last week

Submitted: 4 months ago.Category: Mac
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Answered in 5 minutes by:
3/26/2018
Mac Support Specialist: Jason Jones, Mac Technician replied 4 months ago
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 19,466
Experience: Several years of supporting Mac systems.
Verified

Hello,

My name is***** will be the person helping you today.

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Mac Support Specialist: Jason Jones, Mac Technician replied 4 months ago

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

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