Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I received an email today stating that my apple account will
I received an email today stating that my apple account will be disabled due to concerns around security. Can you indicate why? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,027 satisfied customers
I'm trying to find out if the message I got from Apple
I'm trying to find out if the message I got from Apple support was valid or if I got scammed. It had me take a pic of my I'd and my credit card to unlock my account. It said an unauthorized device had… read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
263 satisfied customers
I got a message on my computer that my Apple account has
I got a message on my computer that my Apple account has been blocked. I am also having trouble getting things I had before on my iPhone. Is this message legitimate? It asks me to put in all my inform… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
6,262 satisfied customers
I have been receiving messages on my iPhone and IPad stating
Hi, I have been receiving messages on my iPhone and IPad stating that someone else has accessed my service and that I should change my password. It looked legit so I did now I am wondering if I have f… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
I received a telephone call Saturday that said my account
I received a telephone call Saturday that said my account had suspicious on it an was told note to use my Apple devices until I called this number***-***-****. I don't know what to think ...is this a … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I got a message to change my password is it legitimate. It's
I got a message to change my password ***** ***** legitimate … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I think I might have been hacked today. My computer, iPad
I think I might have been hacked today. My computer, iPad and apple phone were frozen and a number popped up and said to unlock my devices to call that number which I did as it said it was apple suppo… read more
Eric Ewing
Eric Ewing
University IT Manager
219 satisfied customers
I have received NUMEROUS phone calls over the last week
I have received NUMEROUS phone calls over the last week indicating that my iCloud account had been compromised and not to do anything financial until I talk to an Apple representative. Is this a scam … read more
Eric Ewing
Eric Ewing
University IT Manager
219 satisfied customers
It said I have Pegasus virus, iPhone se, 35 minuets it gave
35 minuets it gave me a number to call I did. Guy connected theough zoom cloud meeting. He said he was Apple tech support. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,027 satisfied customers
Have new iPod. Had Apple support help setting up and moving
Have new iPod. Had Apple support help setting up and moving info from older iPod device. So was able to use for basics. But only iCloud mail transferred. Not gmail. And my audible.com app never got tr… read more
David L
David L
Bachelor's Degree
5,447 satisfied customers
For some reason my iPad has to be reactivated. My Apple ID
For some reason my iPad has to be reactivated. My Apple ID and password ***** had written down doesn't seem to work. I guess I need to reactivate it with a new id and password … read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
I have received a message that my apple ID has been locked.
I have received a message that my apple ID has been locked. Someone from overseas was making a purchase on my account. How do I alleviate this problem? … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I was told by a phone call to go to Apple.com/recover to get
I was told by a phone call to go to Apple.com/recover to get my apple i.d. and reset my iPad Pro. there are several sites listed. which is the correct legitimate one. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,027 satisfied customers
My Ipad showed a message earlier that it had been hacked. I
My Ipad showed a message earlier that it had been hacked. I called number on screen which said Apple. The tech wants me to go buy 2 $50.00 iTunes cards and call him back and he can fix it. Is this leg… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just received an email from id cloud in other the address
I just received an email from id cloud in other the address is [email protected] the email states that my apple id has been used to make a purchase that is suspicious and that I need … read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
I want to restore my IPad, but I cannot connect because my
I want to restore my IPad, but I cannot connect because my Apple ID and password ***** been changed and I do not have the new change. I believe my Apple ID is still***@******.***, but the password ***… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
Atcually I have a 6S. The Apple Store is giving me an
atcually I have a 6S. The Apple Store is giving me an outdated ID and asking for the password, which I have forgotten. I have a working Apple Account and have the ID and Password, the the Apple Store … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I just lost everything on my iPad doing ios9. It froze along
Hi I just lost everything on my iPad doing ios9. It froze along the way! Or Jamed? U see I had 7and I couldn't get 8 they said I hadn't enough storage" so I casually went to see about it again and the… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x