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I have a iPad and a iPhone I got about 8 months ago the iPad…

Customer Question
I have a iPad...

I have a iPad and a iPhone I got about 8 months ago the iPad doesn’t, seem to take my passwords so I have to keep changing it . I ne d to reset my password ***** google I guess not getting my emails on my email***@******.***. It said google nothing about email though . Thank you Darlene Lindstrom

Technician's Assistant: When did you last change your password ***** Apple ID?

Today

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I changed for apple only ....

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I said I am not connected to iso what ever that means . Maybe money problem

Submitted: 3 months ago.Category: Mac
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Answered in 1 hour by:
3/26/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me whether do you have an access to your gmail account(*****@******.***)?

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