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Activation lock. 1 year maybe a little longer. I guess not…

Customer Question
Activation lock Technician's Assistant:...

Activation lock

Technician's Assistant: When did you last change your password ***** Apple ID?

1 year maybe a little longer

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I guess not

Submitted: 3 months ago.Category: Mac
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Answered in 5 minutes by:
3/26/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the iCloud ID? So that we can go ahead and check what are the reset option available.

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