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Can't remember my apple id. About 3 monhs ago. How and

Customer Question
Can't remember my apple...

Can't remember my apple id

Technician's Assistant: When did you last change your password ***** Apple ID?

About 3 monhs ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No. How and where?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

I don't believe so

Submitted: 3 months ago.Category: Mac
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Answered in 3 minutes by:
3/26/2018
Mac Support Specialist: Suhasini Velu,
 replied 3 months ago
Suhasini Velu
Category: Mac
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now and will post back with your reply momentarily.

Before we proceed with any troubleshooting, please let me know your email address registered with apple.

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Customer reply replied 3 months ago
I don't want a secure connect. Just need to reset Apple ID password
Mac Support Specialist: Suhasini Velu,
 replied 3 months ago

Please mention your first name and last name associated with the apple account

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Customer reply replied 3 months ago
James R. Anselmo
Mac Support Specialist: Suhasini Velu,
 replied 3 months ago

It says no matching apple id found.

Are you sure that this is the name and the email associated with the apple account?

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Customer reply replied 3 months ago
James Anselmo
Mac Support Specialist: Suhasini Velu,
 replied 3 months ago

Am working on it.

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Customer reply replied 3 months ago
Can you try it again without the R middle initial
Mac Support Specialist: Suhasini Velu,
 replied 3 months ago

Sure, please wait.

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Customer reply replied 3 months ago
Thank
Customer reply replied 3 months ago
Any luck
Mac Support Specialist: Suhasini Velu,
 replied 3 months ago

The email isn't matching .

Do you have any other email addresses?

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Customer reply replied 3 months ago
I'm doing my best
Mac Support Specialist: Suhasini Velu,
 replied 3 months ago

Thank you, I'll try again for you.

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Mac Support Specialist: Suhasini Velu,
 replied 3 months ago

Confirm Phone Number ending with 64

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Customer reply replied 3 months ago
1(***) ***-****
Mac Support Specialist: Suhasini Velu,
 replied 3 months ago

Password ***** Notification Sent

You can now reset your password ***** your iPad.

A message with instructions has been sent to iPad (2) (iPad).

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Mac Support Specialist: Suhasini Velu,
 replied 3 months ago

Did you get it on the iPad?

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Customer reply replied 3 months ago
Thanks sunshine
Mac Support Specialist: Suhasini Velu,
 replied 3 months ago

Did that fix the issue?

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Mac Support Specialist: Suhasini Velu,
 replied 3 months ago

If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to give me a 5-star rating.

And thank you so much for contacting Just Answer.

You can also directly write back to me

https://www.justanswer.com/electronics/expert-suhasini/

I wish you have an awesome day ahead!

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Category: Mac
Satisfied Customers: 640
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Experience: Engineer at CSS Corp Pvt Ltd

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