Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I need my battery replaced on my IPhone 5C. How can I make…

Customer Question
I need my battery...

I need my battery replaced on my IPhone 5C. How can I make appointment at the Flat Irons Store in Broomfield, CO?

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

I have not idea what you are talking about. I am a 75 year old women. Just now that the battery keep dieing. I do not want to up grade at this time.

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I have had to drop some of apps. and charge it quit often, like most of the time. (24)

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No just want .a new battery

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 14 minutes by:
3/26/2018
Mac Support Specialist: Jamie Macko, Computer Engineer replied 4 months ago
Jamie Macko
Jamie Macko, Computer Engineer
Category: Mac
Satisfied Customers: 216
Experience: Network Engineer
Verified

Hello,

Thank you for your question today. My name is ***** ***** I am happy to assist you with this.

To make an appointment at the Apple store you will need to do the following from your Iphone:

  1. To start, you'll need to have the free Apple Store app installed on your iPhone or iPod touch. If you click this link from your iphone it should take you directly to the app:https://itunes.apple.com/us/app/apple-store/id375380948?mt=8&ign-mpt=uo%3D4
    Or you go go to the App Store on your phone and search for Apple Store

  2. Once you've got it installed, open the app. You will be asked to grant a number of permissions, including for notifications and for the app to use your location. Grant permission to use your location and decide on the others as you prefer.
  3. Tap the Stores menu at the bottom of the app.
  4. Next, tap the Genius Bar menu.
  5. On the next screen, tap Make a Reservation.


The App should assist with the screens after you select this option. It will ask you to select a store in your area, as well as select why you are going in, etc.. Fill out the info to finish the reservation and at the end you should see a reservation confirmation.

Please let me know if you get stopped at any step and need further assistance, or explaining.

-Jamie

Ask Your Own Mac Question
Mac Support Specialist: Jamie Macko, Computer Engineer replied 4 months ago

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today.

If you need more assistance, please use the reply box and let me know.

Thank You,

Jamie

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jamie Macko Your Own Question
Jamie Macko
Jamie Macko
Jamie Macko, Computer Engineer
Category: Mac
Satisfied Customers: 216
216 Satisfied Customers
Experience: Network Engineer

Jamie Macko is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My Time capsule just died. I was able to get on the Intenet
My Time capsule just died. I was able to get on the Intenet using Xfinity. I need get a new airport express. I need to transfer files from dead machine to new machine. There is an apple store at the F… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I need to replace my battery in my iPhone six. I live near
I need to replace my battery in my iPhone six. I live near the Willowbrook store. 77069. What steps do I take to get a replacement … read more
Justin Johnson
Justin Johnson
Owner
2,410 satisfied customers
I have just bought a new battery for my iPhone 6. It would
Hi, I have just bought a new battery for my iPhone 6. It would charge more than 86% and has since gone flat. It won't charge beyond 1 per cent now … read more
Justin Johnson
Justin Johnson
Owner
2,410 satisfied customers
I have an I phone Apple 5 and the battery just will not stay
I have an I phone Apple 5 and the battery just will not stay charged for long and when charging it gets very hot . No matter if it is charging in the car or in the house. The phone is model # /ME342LL… read more
Mike Taylor
Mike Taylor
44 satisfied customers
My iphone has a very short battery life and the device seems
Hi. My iphone has a very short battery life and the device seems to be getting hot quite often … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
In order to get a replacement battery for my iPhone 6 for
In order to get a replacement battery for my iPhone 6 for $29 do I have to make an appointment at a local Apple store? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
WHOOPS! I'm wondering why my iphone 6c's battery loses it's
WHOOPS! I'm wondering why my iphone 6c's battery loses it's power so FAST and has to be charged several times during the day? … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I want to get my iPhone 6 battery replaced for 29.00. Need
I want to get my iPhone 6 battery replaced for 29.00 … read more
Ruben G.
Ruben G.
Vocational, Technical or Trade Scho
69 satisfied customers
IPhone 6 need a battery do i need an appointment at a local
iPhone 6 need a battery do i need an appointment at a local store? And, when the battery is changed, do i loose all information on the phone … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
My iphone 8 which is about two months old won't turnon nor
My iphone 8 which is about two months old won't turnon nor can i charge the battery … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Wanting to buy an iPhone 5c---preferably new--but so I don't
wanting to buy an iPhone 5c---preferably new--but so I don't buy one suited to China or USA etc,can you tell me the model number for Australia---is it A1529, or are there other models also ?---thanks … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My iPhone often blacks out battery. Charge seems short.
My iPhone often blacks out battery. Charge seems short. Phone is 1 1/2 yrs old … read more
Justin Johnson
Justin Johnson
Owner
2,410 satisfied customers
My Apple Iphone 5 is heating up (quite hot on occations) and
My Apple Iphone 5 is heating up (quite hot on occations) and sometimes dropping charge … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a i phone given to me by my grand daughter the
I have a i phone given to me by my grand daughter the battery has to be charged at least 3 times a day even when not being used. What can i do to replace the battery as it is an early one and i am usi… read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
My phone don't what's get charge. So what I heve to do. The
My phone don't what's get charge JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to. Customer: So what I heve to do… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
i hate my iphone 4 and cant wait to my contract expires; i
i hate my iphone 4 and can't wait to my contract expires; i will NEVER buy an ipone again!! Problem since the beginning; battery does not keep a charge, dropped calls DAILY, and most aggravating is I … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My iphone battery is going dead way to often. I made an appointment
My iphone battery is going dead way to often. I made an appointment at the Apple Store today at Lenox Square in Atlanta, and took it out there, and the woman said she ran a diagnostic on it and said t… read more
David Kirk
David Kirk
Software Engineer
Bachelor\u0027s Degree
300 satisfied customers
Ihave had a MAc pro laptop for three years...I apparently left
Ihave had a MAc pro laptop for three years...I apparently left it on charge too long? It seems "Dead" Should I expect it to die ? Is a replacement available "pro bono"? Please advise.… read more
Mr Apple
Mr Apple
BSc Computer Science
64 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x