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I have been hacked and i deleted my email account, but i…

Customer Question
I have been hacked...

I have been hacked and i deleted my email account, but i forgot that it was my apple ID and password. I got a new gmail Account. Can I change my Apple ID and password ***** my iphone?

Technician's Assistant: When did you last change your password ***** Apple ID?

I haven't yet but I did delete my gmail email and pasword

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes, no luck

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Foolish on my part

Submitted: 3 months ago.Category: Mac
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Customer reply replied 3 months ago
i can't update my apps
Customer reply replied 3 months ago
can I use my new gmail email as my Apple ID and my new gmail mail password ***** replace my old one
Answered in 14 minutes by:
3/26/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 3 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,089
Experience: IT Engineer for over 15 years
Verified

Hi there and welcome

If you have forgotten your Apple ID you used, you can retrieve i via the link below

https://iforgot.apple.com/appleid#!&section=appleid

Once done, you will likely need to reset your password ***** this you can do via my link below

https://iforgot.apple.com/password/verify/appleid

Use the link to reset your password ***** once done use this new password
Once done, you can use these details to sign in on your device

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

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