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Cannot delete old apple ID - keeps popping up, iphone 6
tried deleting based on web search - doesnt work. have old work email as my id. happening for about a year! ;-( … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have been having a problem getting email on my iPhone 6
I have been having a problem getting email on my iPhone 6 since the update a couple weeks ago. I have tried all the toolbox suggestions--no bueno. Should I get an appointment at my Walnut Creek, CA st… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
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Its A password reset issue..my accounts are slowly
its A password ***** issue..my accounts are slowly converting to an old Apple ID (a hotmail account from 10 years ago and I can't retrieve the password). The login ID I've used for the past 10years is… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I forgot my password to my apple ID on my iPhone, and also
I forgot my password ***** my apple ID on my iPhone, and also don't remember the password ***** my e-mail account. How do I change the default apple ID on my iPhone? … read more
Jon
Jon
Bachelors Degree
789 satisfied customers
I got a replacement 6 and had it enabled yesterday. It keeps
I got a replacement 6 and had it enabled yesterday. It keeps giving me a screen asking for my apple ID for an email address I haven't used in probably 4 years. How do i get it to stop doing that? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My phone did the ios update. I am now locked out. I tried my
my phone did the ios update. I am now locked out. I tried my password ***** times and it was refused. Then i asked for the id question. Asked for my birthday. i gave the correct date...and it was refu… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
It began about two months ago. Every time I try to update an
It began about two months ago. Every time I try to update an app through the app store it says my Apple ID has been disabled. I've changed IDs five different times. Everything works fine except for up… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Tx response. Unfortunately the recommended steps which we
Hi, tx for ur response. Unfortunately the recommended steps which we took on several occasions are not working. What steps should we take next? Looking forward.… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I can't get my email because my Apple ID has not been verified
I can't get my email because my Apple ID has not been verified you sent me an email to verify but I can't receive emails can you texts me the verification… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
Hi I was reading your Iphone cloning and spyware stuff. I had
Hi I was reading your Iphone cloning and spyware stuff. I had doubt of my I phone is hacked for a long time. One of my family member is keeping track of my where beings and conversations and all that … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have two gmail accounts on my IPad. When I try to access
I have two gmail accounts on my IPad. When I try to access gmail a flag comes up saying that an there was an application crash and the session closed unexpectedly, send report or no thanks. When I try… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
can not access an old gmail account i havent used this account
can not access an old gmail account i havent used this account in quite some time but its showing up on a brand new iphone as my apple Id… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I just purchase a used iphone. I have updated the phone with
I just purchase a used iphone. I have updated the phone with my itunes account so all new apps and updates work great. The phone when used had 300 games on it but now the phone is asking to update som… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I purchased a new iPhone 4s a few months ago using my home
I purchased a new iPhone 4s a few months ago using my home email address as my Apple ID. When I opened iTunes on my PC today, my old iTunes password XXXXX work. So I tried the password XXXXX set up on… read more
Vinod Menon
Vinod Menon
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Master's Degree
2,495 satisfied customers
I had a MobileMe account that was merged into iCloud, but I
I had a MobileMe account that was merged into iCloud, but I now have a confusing situation with IDs. My apple ID [email protected] with a password, but the apple ID that is listed for my iCloud account… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I forgot my apple log on or password XXXXX cant get onto my account.
I forgot my apple log on or password XXXXX can't get onto my account. The reset was sent to my email address but it may be an old address - can't find it. My gmail account [email protected] I have a m… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I bought a new iPhone 4GS yesterday to replace my old 3G.
I bought a new iPhone 4GS yesterday to replace my old 3G. In the store, I got so ...excited, I guess, I forgot my Apple ID and password. I finally remembered the ID, but the salesgirl--at my direction… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I received an email that my iTunes account information had
I received an email that my iTunes account information had been changed. Knowing that I had changed nothing I tried to sign on. My password XXXXX no longer working, my security question answer was no … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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