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Ipad 2.had for 6 years. Now says I need reset. Need Apple Id…

Customer Question
Ipad 2.had for 6...

Ipad 2.had for 6 years. Now says I need reset. Need Apple Id and password. I have no idea how to activate.

Technician's Assistant: When did you last change your password ***** Apple ID?

Have not change it.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No.

Submitted: 4 months ago.Category: Mac
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Answered in 20 minutes by:
3/26/2018
Mac Support Specialist: Michael T,
 replied 4 months ago
Michael T
Category: Mac
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