Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My good friend gave my her sisters old iphone 5s. I've hard
My good friend gave my her sisters old iphone 5s. I've hard reset the device, but I can't remove the ..find my iphone.. lock in iCloud. … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
I am at my 83 year old Mom's and she can't remember her
I am at my 83 year old Mom's and she can't remember her password ***** get her ipod going again. She has had it since it has been new. I came down a couple hours to fix it (and put her Christmas Tree … read more
Samuel White
Samuel White
Owner and Expert Tech
49 satisfied customers
IPAD 2 - ACTIVATION LOCK ; DON'T KNOW APPLE ID OR PASSWORD.
iPAD 2 - ACTIVATION LOCK ; DON'T KNOW APPLE ID OR PASSWORD. DO HAVE THE PASS CODE . DAUGHTER GAVE IT TO ME . DID A PROGRAM UPDATE INSTALL . CAN'T GET PASSED ACTIVATION LOCK … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Help! My daughter got me a new Ipad but when she set it up
Help! My daughter got me a new Ipad but when she set it up with an email to have everything sent to me she used an email I don't have [& can't get due to it being owned already] because she forgot 4 d… read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,125 satisfied customers
Long story, I was given an IPad Min. by my daughter 3 years
Long story, I was given an IPad Min. by my daughter 3 years ago. I likedl it so much that I bought an IPad Pro. I gave the mini to my granddaughter. Unfortunately they became one causing me to be unab… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,910 satisfied customers
My daughter put a,second account on my iPad mini years ago.
Hi. My daughter put a,second account on my iPad mini years ago. Now I want to transfer data to my new iPad, but it won't let me until I enter a password ***** this other account. She doesn't know what… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I pad wont come on. says it is not activated. I guess not
i pad wont come on. says it is not activated JA: Have you tried a force reboot on your device (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)? Customer: yes JA: Anything else you… read more
Richard
Richard
Apple Software Engineer
50,815 satisfied customers
I fffpurchased a new iPhone and when I went to the ATandT
I fffpurchased a new iPhone and when I went to the ATandT store to activate it I could not come up with the correct password ***** my Apple ID. I have been on my PC for two nights and I'm told I need … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
We have a childcare centre with an iPad and one of the
Hi, We have a childcare centre with an iPad and one of the teachers have caused our Apple ID to be blocked is there anyway we can get it unblocked as we have tried lots of passwords and none of them w… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I have an iPad and when I did the update it asked me for the
I have an iPad and when I did the update it asked me for the Apple ID it's my daughters machine and I put in my Email address and passcode my mistake. I don't know how to rectify this … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
We just got a new i phone. My wife was entering a numbe and
We just got a new i phone . My wife was entering a numbe and she pressed edit when she made a mistake and the phone started dialing the number. She panicked and started pressing the on/off button at the bottom and it has somehow locked the phone and we can do virtually nothing now. Can you help , please? We are seniors and are navices at this. Thank you for any help you can give. It is an I phone 6. … read more
Richard
Richard
Apple Software Engineer
50,815 satisfied customers
I bought a i pad from my sister inlaw Jo she got it as a
Hi I bought a i pad from my sister inlaw Jo she got it as a present from her son. We went to the apple store to get Jo off of the devise so I could use it, They reset it to the factory but now we need… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I purchase iPad a year ago tru T-Mobile, It's an iPad mini,
I purchase Ian iPad a year ago tru T-Mobile JA: What kind of computer do you have? Customer: It's an iPad mini JA: Have you installed any updates recently? Customer: My daughter 6 years old put an App… read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
How do I go about finding my Apple ID password? I don't
I don't know. My daughter had worked with my phone and iTunes and something were in the same box. She said to hold my finger on the box until it went to wiggling and then I could drag it out. I did and iTunes disappeared. I have two updates that I can't install because they want my Apple ID and password ***** I don't know them. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
990 satisfied customers
Cant access my apple id. Last friday. I updated the apple
Yes, i updated the apple id, the problem is when i go to install a program, etc. it still has my daughter email address. This was her ipad before she gave it to me … read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
FOR ASH ONLY. DO NOT "STEP ON HIS LINES." My wife's iPad is
FOR ASH ONLY. DO NOT "STEP ON HIS LINES." My wife's iPad is hung up on a password ***** an email account that Verizon disabled more than a year ago. It will not accept any password ***** have used in … read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
My ipad is locked, and when i restored it to factory it ask
my ipad is locked, and when i restored it to factory it ask me to original my daughter id, but she does not remembers nothing, and email***@******.*** does not exists … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,180 satisfied customers
I received a new iPad from my daughter-in-law, but she had
I received a new iPad from my daughter-in-law for Christmas, but she had put her info as primary user on it so she could load a few apps for me. How do I get her removed as Primary User so I can put m… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,011 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x