Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have my iPod locked. I used my apple ID and password. iPod
I have my iPod locked . I used my apple ID and password ***** iPod does not recognize it. Apple Id and pass word are correct I just connected to I tunes with it. … read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
Attempted a complete reset of i-pod. Now cannot restart &
attempted a complete reset of i-pod. Now cannot restart & are stuck on screen with "tick" & words 'ok to disconnect" … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,005 satisfied customers
My daughter's i-pod touch is linked to an Apple ID. When she
My daughter's i-pod touch is linked to an Apple ID. When she enters the Apple ID and password ***** were used to set up her device she is locked out. How can we get passed this??? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,005 satisfied customers
My son has out grown his i pod touch and wants to give it to
my son has out grown his i pod touch and wants to give it to his sister. It hasn't been used in almost 2 years and we have no idea what the username and pass words are as he forgot. So I tried to rest… read more
Richard
Richard
Apple Software Engineer
50,177 satisfied customers
My Ipad locked me out I can not remember my set up pass
My Ipad locked me out I can not remember my set up pass word. I set it up using a yahoo account which I do not use any more. How can I reset it … read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
I have an I-pod that I bought time ago and can't get the
I have an I-pod that I bought long time ago and can't get the music out on my computer and don't remember (or I change my e-mail add.)my username or password … read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
I have got a i pod from a friend that passed away .i cant
i have got a i pod from a friend that passed away .i cant open it his password ***** apple id i don't know can you help? … read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
Locked out of I pod after son punched in wrong codes. It's
Locked out of I pod after son punched in wrong codes. It's about 4 or5 years old but was used daily hooked up in my car for all the music. Anyway, can i get back in or what....… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I lost my old i-pod and got a new one for Christmas. Ive updated
I lost my old i-pod and got a new one for Christmas. I've updated my software and have tried to sync my i-pod. The music I have saved shows up but it isn't giving me the option to sync. I'm confused a… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My i-pod was stolen and I have a new I-touch i-pod and I would
My i-pod was stolen and I have a new I-touch i-pod and I would like to get the tunes I had downloaded on my old i-pod, downloaded onto my new i-touch. How do I go about that?… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I "lost" about 2000 songs off my i tunes library after trying
I "lost" about 2000 songs off my i tunes library after trying to download one of my CD's to it. I'm old (51) so I still buy CD's, they don't disappear in cyberspace. Most of these 2000 songs were down… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
I bought a new i-pad and a i-pod touch and neither will connect
I bought a new i-pad and a i-pod touch and neither will connect with my i-tunes account. I-pod says version of i-tunes needs to be updated. Tried to update and it says it wont run on my computer. I ha… read more
Jason Jones
Jason Jones
AAS Information Technology
11,443 satisfied customers
My son is going to school in Spain. He has an apple laptop.
My son is going to school in Spain. He has an apple laptop. His girlfriend is in Thailand with an I pod. What is the best way for them to communicate? I have a $800 AT&T phone bill because of the way … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
i had forgotten my pass word for my i pod. cant down load
i had forgotten my pass word for my i pod. cant down load anything. wanted to know if you could help me get my password XXXXX… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
We have an I pod touch 3rd generation which we plugged into
We have an I pod touch 3rd generation which we plugged into Itunes to upload information but when we plugged it into the computer a screen pops up which indicates "There is a problem with your devise"… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Hello, I have an old I-pod (not sure what to call it; its
Hello, I have an old I-pod (not sure what to call it; it's just a "regular" size, 20gb one like the kind they first came out with) and I have a new I-touch. I've had the I-touch for quite awhile now a… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I purchased a mac, an I Pod touch and a bose companion 5. I
I purchased a mac, an I Pod touch and a bose companion 5. I want to play music from my computer or my I Pod both directly and in other rooms of the house what else do I need to accomplish this ? cable… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I am 62 years old. I own an i pod touch and want to know where
I am 62 years old. I own an i pod touch and want to know where I can get information on how to use it, like instructions. Also my safari doesn't work at home only at my grandkids but we have wireless … read more
MarcusTheMacGenius
MarcusTheMacGenius
Bachelor's Degree
36 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x