Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Can not remember pass word on phone or i-pad. Two or three…

Customer Question
Can not remember pass...

Can not remember pass word on phone or i-pad

Technician's Assistant: When did you last change your password ***** Apple ID?

Two or three years ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No how I do it

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No I just need my codes for both listed under dee or diana barnard

Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
3/26/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 3 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,274
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

To clarify, you are referring to your Apple ID password? Or something else?

Please let me know

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I am trying to log onto my 2nd gen Apple I Pad using my
I am trying to log onto my 2nd gen Apple I Pad using my long established ID:***@******.***. My password ***** always been: Budlight48. When we purchased a new 2017 model in April this year, I had give… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Do not remember my gmail pass word on my mini ipad. Don't
Do not remember my gmail pass word on my mini ipad … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I forgot my pass word for my email and the pass word for my
Hello I forgot my pass word for my email and the pass word for my I pad can you help me thank you … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
After updating, will not let me log back on.askes for id and
After updating, will not let me log back on.askes for id and pass word. Use the same one for years, now it doesn't recognize it. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
My I-Pad says it needs to be activated and the ID and pass
My I-Pad says it needs to be activated and the ID and pass code don't work … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I am trying to access my i phone and i pad from my DELL
i am trying to access my i phone and i pad from my DELL computer so i can connect both of them to my i tunes account. my i phone has a damaged screen and now i cant open my i pad because its saying i … read more
Richard
Richard
Apple Software Engineer
47,274 satisfied customers
I need to stop the monthly payments. How do I do that, from
I need to stop the monthly payments. How do I do that, from you? … read more
Mr.Med
Mr.Med
1,188 satisfied customers
Activation lock not reciginizing the WI FI. States I pad is
Activation lock not reciginizing the WI FI . States I pad is not set up. . Have not used this mini I pad in almost 4 yrs. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My husband Joseph and I both have SE phones. Mine is newer,
Hi, I'm Diana. My husband Joseph and I both have SE phones. Mine is newer, his is older. I have the app store icon which allows me to go to the app store and download apps. My apple id is degon******@… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I am trying to log into my Acct and do not remember my pass
I am trying to log into my Acct and do not remember my pass word. So far I have been given a temporary code but do not know how to transfer it from my internet to Amazon Acct … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
I bought an iPhone 6c about just over a year ago. I had it
I bought an iPhone 6c about just over a year ago. I had it connected … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
When the last up-date completed my pass code was gone. Now I
when the last up-date completed my pass code was gone. Now I cannot get into the ipad. also as requested i put the finger thing in to open the pad but that way only one person can open it. is there a … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
Phone needs new pass code. Phone needs a new pass code etc.
6 mos ago. Can't get by the message thatnasks for the pass word which I don't remember … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I just woke up, turned my i Phone alarm off and now I can't
Hi Pearl, This is Robert. I just woke up, turned my i Phone alarm off and now I can't remember my six digit code to use for my phone. Worse, I can't remember the four digit code for my i-Pad. What do … read more
Richard
Richard
Apple Software Engineer
47,274 satisfied customers
L have lost access to my pass code on my I Pad -= how do I
l have lost access to my pass code on my I Pad -= how do I recover same? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I am locked out. I bought an I pad Air three years ago and I
I am locked out. I bought an I pad Air three years ago and I can"t get in to it . It locking me out, something to do with using I phone, find my phone. whatever that is . I don"t even have a cell phon… read more
Jon
Jon
Bachelors Degree
710 satisfied customers
I downloaded my Ipad on Friday night and Saturday morning I
I downloaded my Ipad on Friday night and Saturday morning I went to use it and my pass word was locked out I know I had the right password ***** I wrote it down this is the second time this has happen… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I am trying to get my i pad to talk to my computer so that
I am trying to get my i pad to talk to my computer so that I can take my i pad on the road and still pay my bills. My computer says that I am cinked and the info is in the clouds. My i pad says that I… read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x